Experience

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  National Health Insurance Management Authority

  • Lusaka, Lusaka Province, Zambia

  • Healthcare Providers Reconciliation Officer

    • Sep 2021 - Present
    • Lusaka, Lusaka Province, Zambia

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  Madison Health & Risk Management

  • Madison House along Independence Avenue

  • Healthcare Providers Relations Officer

    • Jan 2019 - Sep 2021
    • Madison House along Independence Avenue

    - Assessing and evaluating of Healthcare Providers (HCPs)- Accreditation and/or De-accrediting of Healthcare Providers to/from the Madison Health HCPs network.- Training of HCPs on the policyholder Benefits, Exclusions, Claims process and Account Reconciliations.- Claim venting and Coding.- Case management and clinical assessments.- Sharing of the monthly payment reports, remittances and reconciliation status.- Claims Audit- Hotline management- Freud Claim management- Data Analysis

• 

  ZAMNET

  • Lusaka, Lusaka Province, Zambia

  • Sales Marketing Officer

    • Jun 2013 - Jun 2014
    • Lusaka, Lusaka Province, Zambia

• 

  TIENS

  • Livingstone, Southern Province, Zambia

  • Shop Manager

    • Jan 2007 - Dec 2009
    • Livingstone, Southern Province, Zambia

    - Recruiting & training of members.- Purchasing & distributing of herbal supplements and Tianshi gadgets.- Supervising of old and new members.- Distributing of salaries and bonuses for the members.- Representing the southern Tiens group in the regional and national meetings, conferences, product promoting meetings, and award ceremonies.- Giving talks to youths in schools and communities on HIV & Health Matters.- Counselling of youths on drug and sex abuse.