Experience

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  Progressive Turnout Project

  • Chicago, Illinois, United States

  • New Hampshire Field Organizer

    • Sep 2022 - Nov 2022
    • Chicago, Illinois, United States

    Recruited, interviewed, hired and trained a team of canvassers quadrupling the size of the team in less than 3 weeks. • Outreach tactics included on the ground flyering, ThruText, online, emails and phone banks.• Utilized SmartVAN, Civis and Reach to communicate, track and manage productivity.• Worked across departments and teams to provide canvassers timely technical support.• Collaborated with staff in creating best practices of innovative systems. • Supported other states by recruiting, interviewing and hiring as well as personally canvassing in the Georgia Runoff.

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  Property Owner / Manager

  • Southern Shores, NC

  • Airbnb Super Host and Property Manager

    • Aug 2015 - Jun 2021
    • Southern Shores, NC

    • Provided prompt and courteous customer service and support in person and remotely resulting in the highest ratings. • Managed weekly bookings, turnover, cleaning, and maintenance.• Received annual Airbnb awards and credentials to include “Super Host.”

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  U.S. Census Bureau

  • Chesapeake, Virginia, United States

  • Temporary Census Field Supervisor

    • Apr 2020 - Oct 2020
    • Chesapeake, Virginia, United States

    •Conducted over 100 onboarding sessions and CRM trainings, virtually, in the office and in the field. •Ensured enumerators (census takers) understood the significance of their role, were proficient with the technology, had resources to track down obscure addresses, ready to knock on doors, and acquire the necessary data from resistant household members.•Regularly tracked the team's progression to ensure data integrity, completion of assignments, and approved payroll. •Immediately responded and supported enumerators by troubleshooting technical issues and concerns, provided motivation, and created the desire to obtain the highest team ratios.•Succeeded in creating the “A Team” by meeting and exceeding individual and team metrics.•Completed the assigned geographic area prior to the deadline and was recruited to assist other teams out of state.

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  Tommy's Natural Foods Market and Wine Shop/Tommy's Bagels to Beef

  • Duck, North Carolina

  • Owner/Operator

    • Feb 2000 - Feb 2019
    • Duck, North Carolina

    •Led revenue generation and daily operations of a $1.6 million business that included grocery, butchery, seafood, deli, wine, produce, online ordering, delivery, special events and catering. •Rebranded the business to capture the market for clean and organic foods. •Designed store layout and product merchandising. •Directed marketing and public relations across all media platforms.•Sourced software developers and designed an online ordering system in 2001 for “Groceries to Go”. •Hired, trained, motivated, and supervised 25-30 local and international seasonal associates each year ensuring high levels of customer satisfaction through excellent service. Trained all employees to use the SaaS program.•Maintained a low turnover rate of year round employees by monitoring performance, coaching, leading by example, and translating corporate goals into functional and individual goals. •Encouraged creative problem solving and group decision-making.•Ensured compliance with labor and food safety laws and maintained accurate administrative and payroll records.•Analyzed sales, customer demographics, and industry trends to maximize profitability.•Used POS, and data analytics for inventory management and pricing.•Used Quickbooks and excel to forecast, monitor and control expenses and budgets.•Built strong relationships with vendors and local businesses.•Presented weekly educational programs for customers and staff on healthy and sustainable food choices.•Sourced NC products and developed strategic partnerships to create cost effective supply chains.•Generated leads and executed the sale of the business at a price of 20% higher than the broker evaluation.•Acquired a second location, Tommy's Bagels to Beef, in 2005 devoted to quick service food generating $500K annually.•Employed 15-20 team members. •Initiated and participated in community engagement projects including promotional events, fundraising, and the Dare County Food Council.

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  WCXL-FM, Ray Communications, Inc

  • Kill Devil Hills, NC

  • Sales Associate

    • Sep 1998 - Feb 2000
    • Kill Devil Hills, NC

    •Highest producing sales associate after the first three months.•Identified new accounts and serviced existing accounts.•Made key decisions on identifying opportunities to address customer needs to increase sales.•Created strategies to drive sales of clients’ products and services.•Developed promotions creating synergy with accounts, by cross selling trade partners, collaborating with other sales associates and studio talent, and by sourcing co-op advertising opportunities.•Managed challenges and resolved customer concerns bridging sales and operations.•Led on-air live events.•Met or exceeded client expectations resulting in long term contracts and repeat sales.

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  RCB of Tampa Bay

  • Greater Tampa Bay Area

  • Owner, Trainer and Public Speaker

    • Jul 1989 - May 1999
    • Greater Tampa Bay Area

    •Certified as an International Trainer and Instructor by INCAF (International Network for Children and Families). Courses included Redirecting for a Cooperative Classroom, The Family Empowerment Series, Redirecting Children's Behavior and Redirecting Corporate America.•Acknowledged as a contributor to the 2nd edition of the book Redirecting Children’s Behavior.•Trained, certified, and managed the largest network of instructors in the country. •Coordinated dozens of classes, workshops, and speaking engagements for instructors on a weekly basis.•Delivered persuasive presentations at conferences, schools, professional association meetings and other groups ranging from 10-300 people to create interest in the courses.•Attended annual recertification courses such as Understanding Yourself and Others.•Presented 15 hour courses of skill-based strategies continuously adapting to group dynamics using hands-on learning experiences and fun role playing exercises having a direct and profound impact on the behavior of children, families, and communities.•Required active listening, empathy, adaptability, creative problem-solving, and time-management.•Secured investors to expand, rebrand and record a pilot TV program at the QVC studio in St. Petersburg, FL.•Managed operations including, budgets, forecasting, public relations and advertising.