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Lucia Castillo
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Bio
Credentials
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Entrepreneurship Foundations
LinkedInJan, 2021- Apr, 2026 -
Finance for Non-Financial Managers
LinkedInNov, 2020- Apr, 2026 -
Learning Secure Payments and PCI
LinkedInSep, 2020- Apr, 2026 -
Level 3 Diploma in Gym Instructing and Personal Training (Practitioner)
YMCA AwardsJan, 2020- Apr, 2026 -
Zumba Instructor
ZumbaOct, 2018- Apr, 2026 -
Level 3 Award in Emergency First Aid at Work
YMCA AwardsJan, 2020- Apr, 2026
Experience
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Mexico
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Financial Services
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1 - 100 Employee
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Customer Success & Strategy Lead
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Dec 2021 - Present
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Customer Strategy Lead
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May 2021 - Nov 2021
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IOS OFFICES
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Mexico City, Federal District, Mexico
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Director, Expansion and Real Estate / Business Development
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Jan 2015 - Sep 2019
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Mexico City, Federal District, Mexico
Led the company’s expansion team in charge of new locations’ pipeline identification and project definition. Managed relationships with top Real Estate Developers, as well as the negotiations of LOIs, Lease and Purchase Agreements in prime Real Estate buildings, doubling the company's total GLAHandled company's Real Estate administration, working cross-functionally to achieve itFound strategic ways to develop new and on-going business becoming the top salesperson for 3 years in a row (Negotiated and closed the company's 3 largest deals)Managed the company's largest key accounts (including global enterprises), paying special attention to service, customer satisfaction, retention and growth
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HSBC
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Mexico City, Federal District, Mexico
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Associate Corporate Counsel for Operations, Services and Technology
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Aug 2013 - Dec 2014
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Mexico City, Federal District, Mexico
Delivered legal advice for Technology, Procurement, Marketing, Corporate Real Estate and the COO OfficeDirect liaison with the Global Services and Technology Legal team based in the UK headquartersActively participated in drafting and negotiating contracts and Service Level Agreements with global and local suppliers, as well as Real Estate Agreements with landlords
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Chevez, Ruiz, Zamarripa y Cia., S.C.
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Monterrey, Nuevo León, Mexico
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Jr. Associate Attorney - Tax Litigation
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Mar 2012 - Jul 2013
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Monterrey, Nuevo León, Mexico
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Duane Morris LLP
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Houston, Texas, United States
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Summer Associate - International Corporate Transactions
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May 2011 - Jul 2011
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Houston, Texas, United States
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Vitro
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Monterrey, Nuevo León, Mexico
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M&A and Transactional Legal Advisory
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Oct 2009 - Dec 2010
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Monterrey, Nuevo León, Mexico
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Education
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2021 - 2022Collective Academy
Master in Business & Technology, Business, Innovation & Technology -
2020 - 2020
London School of Business and Finance LSBF
Post-Graduate Course, Entrepreneurship -
2020 - 2020
City Lit
Business Skills for Creative Businesses Course -
2019 - 2019
TECNOLOGICO DE MONTERREY
Post-Gradaute Course, Finance for non-financiers -
2011 - 2011
University of Houston Law Center
Juris Doctor Exchange Programme -
2007 - 2011
TECNOLOGICO DE MONTERREY
Bachelor Degree, Law -
2021 - 2022
Collective Academy
Master's degree, Business and Technology
Suggested Services
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Industry Focus. “Financial Services”
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