Experience

• 

  PwC Zambia

  • Zambia
  • Business Consulting and Services
  • 100 - 200 Employee

  • Acting Executive Assistant to the Country Senior Partner

    • Nov 2022 - Present

    As the Acting Executive Assistant to the Country Senior Partner, I am a dynamic and versatile professional with a proven track record of providing exceptional administrative support to senior executives in fast-paced and high-pressure environments. I am skilled in managing complex calendars, organizing meetings and events, coordinating travel arrangements, and preparing presentations and reports to the highest standards of accuracy and professionalism.With my excellent communication, interpersonal, and problem-solving skills, I am able to build strong relationships with colleagues, clients, and stakeholders at all levels, and to anticipate and respond to their needs with tact, diplomacy, and discretion. I am also highly adaptable and able to prioritize and multitask effectively, ensuring that all deadlines and objectives are met with efficiency and excellence.Above all, I am a proactive and dedicated professional who takes pride in delivering outstanding results and contributing to the success of my team and organization. I am always seeking new challenges and opportunities to learn and grow, and I am committed to upholding the highest standards of integrity, confidentiality, and professionalism in all my work

  • Easy Engage Coordinator-An Associate in the Internal Firm Services

    • Apr 2021 - Mar 2023

• 

  Zambia National Commercial Bank (Zanaco) PLC

  • Lusaka Zambia

  • Customer Experience Assistant

    • Jan 2019 - Jan 2020
    • Lusaka Zambia

    Working with internal and external stakeholders in Generating customer interest in the product and services offered by the company.Ensuring feedback from the customer to further improve the customer services.Providing personalized customer service by responding to the needs of the customers.Managing & evaluating problems of the customers and provide logical lasting solutions.

• 

  Zambia National Commercial Bank (Zanaco) PLC

  • Lusaka Zambia

  • KYC/ Risk Project Data Analyst

    • Nov 2017 - May 2018
    • Lusaka Zambia

    Identifying key risks and mitigating factors of potential investments, such as asset types and values, legal and ownership structures, professional reputations, customer bases, or industry segments.Assessing new account information – using various resources to confirm account information and recognize the potential risk of new applicants.

• 

  Vodafone Zambia

  • Kitwe, Copperbelt

  • Brand Ambassador

    • Jul 2015 - Sep 2017
    • Kitwe, Copperbelt

    Participating in trade shows as a spokesperson for the company Network and build trusting relationships with potential customersThoroughly understanding of company products and services to inform potential customers

• 

  Copperbelt University

  • Kitwe Copperbelt

  • Tutor

    • Apr 2014 - May 2017
    • Kitwe Copperbelt

    Tutoring among other, Business Mathematics, Economics, Business Management, Financial Accounts and Production and Operations management.Invigilation of tests and examsConsultation on assignments and Final year Dissertation in all social sciences programs.