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Luana De Andrade is a seasoned executive with 11 years of experience in administrative management, public relations, and client relations. She holds an MBA from Fundação Dom Cabral and a degree in Public Relations from PUC Minas. She is fluent in Portuguese and English, with working proficiency in English. She currently works as a Client Relations Executive at Hantec Markets.

Experience

    • Client Relations Executive
      • Jun 2023 - Present

  • Atacar Distribuidora de Materiais de Construção
    • Belo Horizonte, Minas Gerais, Brasil
    • Administrative Manager
      • Apr 2011 - Dec 2022
      • Belo Horizonte, Minas Gerais, Brasil

      Administrative manager on the group “Atacar Distribuidora de Materias de Construção LTDA”.The business group formed by 3 retail stores in Belo Horizonte city and 1 wholesale warehouse which cover the whole region of Minas Gerais state.The company employs more than 100 staff and has a fleet of more than 40 vehicles.Main activities on the group:Administrative manager, being responsible for managing the following departments:- Store management;- Finance;- Procurement;- People hiring;- Customer support;- Process and continuous improvement.

    • Brazil
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Public Relations Specialist
      • Oct 2009 - Apr 2011

      Responsible for the internal communications from Fecomercio (Commerce Federation).Restructuring and development of the internal communications methods, public receptions including Government authorities, institutions, suppliers and partners.Worked directly with 27 unions.End-to-end events management, including promotion, in more than 50 cities of Minas Gerais states, coordinating all infra-structure, logistics, catering and other suppliers.Direct interface with other institutions' communication departments.

    • Public Relations Trainee
      • Apr 2008 - Oct 2009

      Support the management team in functional tasks for events holding such as: fairs, speeches, lectures and inaugurations.

  • Destination Resorts Hawaii Inc
    • Hawaii, United States
    • Hotel Receptionist
      • Jan 2007 - Jul 2007
      • Hawaii, United States

      Responsible for Check-in and Check-out of guests, reception tasks, breakfast support. English skills needed.

Education

  • 2010 - 2011
    Fundação Dom Cabral
    Master of Business Administration - MBA, Business Administration and Management, General
  • 2005 - 2009
    PUC Minas
    Bachelor's degree, Public Relations, Advertising, and Applied Communication

Suggested Services

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Industry Focus. “Financial Services”

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