Bio
Experience
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Senior medical secretary
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Nov 2021 - Present
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The Berkshire Independent Hospital
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Reading, Berkshire, United Kingdom
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Senior Medical Secretary
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May 2018 - May 2021
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Reading, Berkshire, United Kingdom
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HCA Healthcare UK
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London Bridge Hospital
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Senior Medical Secretary
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Apr 2015 - May 2018
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London Bridge Hospital
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Business Assistant / Virtual Assistant
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Sep 2008 - Apr 2015
Main tasks include telephone answering, email management, client enquiry handling, client appointment scheduling (inc. re-scheduling if required), making outbound calls for referral appointments, procedure and theatre bookings, liaising with GP's, sending correspondence for patients and GP's, communicating with insurance companies confirming procedure codes and fee schedules, liaising with different hospitals and private practices, updating clinic notes, making outbound calls for additional medical consultant arrangements, transcribing clinic letters and reports, payment chasing, data entry, record updating and the use of external systems such as DGL, Meditech, Denticon, EXACT, PracticePal, Meddibase and bespoke medical diaries.
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Education
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1996 - 2001Canterbury High
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1996 - 2001Canterbury High School
Suggested Services
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Industry Focus. “Medical Practices”
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