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Louise Turnor is a seasoned administrative professional with a strong background in customer service and office management. As a Senior Medical Secretary at Remote Sec Practice Management LTD, she has honed her skills in Microsoft Office, Powerpoint, and data entry, while providing exceptional support to medical teams. Her experience spans over 6 years, with notable stints at The Berkshire Independent Hospital and HCA Healthcare UK. Throughout her career, Louise has demonstrated expertise in event planning, travel arrangements, and training, with a proven ability to work effectively in fast-paced environments. Her proficiency in Outlook and proficiency in Microsoft Office has enabled her to streamline administrative tasks and improve overall efficiency. Louise holds a strong educational foundation, having attended Canterbury High School. With a keen eye for detail and a passion for delivering exceptional results, she is well-equipped to provide administrative support that meets the highest standards.

Experience

    • Senior medical secretary
      • Nov 2021 - Present

  • The Berkshire Independent Hospital
    • Reading, Berkshire, United Kingdom
    • Senior Medical Secretary
      • May 2018 - May 2021
      • Reading, Berkshire, United Kingdom

  • HCA Healthcare UK
    • London Bridge Hospital
    • Senior Medical Secretary
      • Apr 2015 - May 2018
      • London Bridge Hospital

    • Business Assistant / Virtual Assistant
      • Sep 2008 - Apr 2015

      Main tasks include telephone answering, email management, client enquiry handling, client appointment scheduling (inc. re-scheduling if required), making outbound calls for referral appointments, procedure and theatre bookings, liaising with GP's, sending correspondence for patients and GP's, communicating with insurance companies confirming procedure codes and fee schedules, liaising with different hospitals and private practices, updating clinic notes, making outbound calls for additional medical consultant arrangements, transcribing clinic letters and reports, payment chasing, data entry, record updating and the use of external systems such as DGL, Meditech, Denticon, EXACT, PracticePal, Meddibase and bespoke medical diaries.

Education

  • 1996 - 2001
    Canterbury High
  • 1996 - 2001
    Canterbury High School

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Medical Practices”

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