Bio
Experience
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Sales Manager
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Nov 2015 - Present
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Sales Consultant
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Jul 2014 - Nov 2015
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Business Development Representative
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Feb 2012 - Jul 2014
Responsible for making outbound and follow-up calls on new business sales leads and lists while producing and closing new business opportunities for Global Payments. Also, for signing new business from Global Payments existing OEM/VAR relationships. In addition, building and maintaining a strong prospect pipeline in Oracle OnDemand.
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Sales Consultant
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Jan 2011 - Feb 2012
Developed profitable relationships with current and prospective customers, and provided exceptional customer support through attentiveness and extensive product knowledge. Great ability of presentation while explaining the operating features of car to the customer, according to their convenience and needs.
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Leasing Consultant
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Oct 2009 - Jan 2011
Responsibilities include locating and qualifying prospective residents, assisting current residents, lease renewals, and rent collection. Determined the needs of a potential resident, address those needs with the right apartment home, and close the sale. Converts visits to applications at a rate of 45% (documented)
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Sales Consultant
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2009 - 2009
Exceptionally good convincing power with excellent communication and interpersonal skills. Strong ability to work under pressure and time constraints while showing the customer strong knowledge of latest vehicles and technologies in the automobile market which suits all customer needs. In-depth knowledge and their terminology with profound ability to negotiate and handle customer request.
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Internet Repair Technician 2007
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2007 - 2009
Involved in special pilot team which covered all repair needs on cable, internet and phone services. Responsible for troubleshoot and repair of Windows and Mac related IP issues. Conferred with customers in order to provide information about products and services while obtaining details of other needs. Kept records of customer interactions and transactions, recording details of inquiries, complaints, and comments as well as actions taken. Checked to ensure that appropriate changes were made to resolve customer's problems.
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Sales Consultant
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2006 - 2007
Developed profitable relationships with current and prospective customers, and provided exceptional customer support through attentiveness and extensive product knowledge. Great ability of presentation while explaining the operating features of car to the customer, according to their convenience and needs.
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Customer Account Executive
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2005 - 2005
Determined charges for services requested, collect deposits or payments, or arrange for billing and repair of cable services.
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Education
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Morgan State University
Business Management -
Mt. Zion Baptist Christian School
Suggested Services
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Industry Focus. “Automotive Services”
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