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Loui Ramon is a seasoned IT professional with expertise in post-production, troubleshooting, and technical support. With 2+ years of experience at Optimal IT Group, he has honed his skills in dental technology, server management, and software installation. His background in audio post-production and editing, as well as his certifications in CompTIA A+ and Network+, demonstrate his versatility and adaptability in the field. He has also worked as a QA tester, field technician, and studio technician, showcasing his ability to adapt to various roles and industries. Loui's technical expertise, combined with his strong work ethic and excellent communication skills, make him a valuable asset to any organization.

Credentials

  • CompTIA A+
    CompTIA
    Dec, 2010
    - May, 2026
  • CompTIA Network+ Certification
    CompTIA
    Dec, 2010
    - May, 2026

Experience

    • Dental Integration Technology Consultant Service Engineer

  • Optimal IT Group
    • San Diego, California, United States
    • Dental Integration | Technology Consultant | Service Engineer
      • Sep 2021 - Present
      • San Diego, California, United States

  • Logically
    • San Diego, California
    • Dental Integration Specialist
      • Mar 2014 - Aug 2021
      • San Diego, California

      -Dental Integration Expert-experience with all major practice management software-experience with all major intraoral and extraoral X-ray systems -server/domain migrations-virus and malware removal-monitor and CPU mounts-low voltage cabling-ConnectWise experience-Kaseya experience-Employee of the month, May 2014-Employee of the month, September 2014-Employee of the month, November 2016-4MED Certified Hipaa Security Professional

  • Simpletech IT Solutions
    • Greater San Diego Area
    • Dental IT Field Technician
      • Dec 2012 - Mar 2014
      • Greater San Diego Area

      -install and maintain computer systems and servers in medical offices throughout San Diego-Patterson Dental Eaglesoft/Dolphin installations/upgrades-Henry Schein Dentrix/Easy Dental installations/upgrades-Kodak Practiceworks/Softdent installations/upgrades-virus/malware removal-custom workstation and server builds-monitor, tv, computer mount installations-network setup, switch/router/modem installations-data cable installation/termination-software installation/upgrades

  • After Hours Computer Repair
    • Greater San Diego Area
    • Field Technician
      • Mar 2013 - Aug 2013
      • Greater San Diego Area

      -virus removal-computer maintenance and upgrades-troubleshooting

  • Complete Relocation Services
    • Greater San Diego Area
    • General Construction
      • Sep 2012 - Dec 2012
      • Greater San Diego Area

      General Construction Moving Services

    • QA Tester (Contractor)
      • Dec 2009 - Feb 2010

      -testing of various software media players-ensuring media clips meet required specifications-watching for video/audio artifacts and errors-observing DivX player abilities and defects-logging bugs and defects using various tracking software

    • Studio Technician
      • May 2007 - Aug 2009

      Studio Technician - System Administrator/Network Administrator- Maintain fully Apple equipped audio post studio (includes Xserve, 1 macmini, 3 iMacs, 1 powerbook, 1 macbook, 6 Mac Pros)- Installation/maintenance of all equipment (office, audio, video, computer equipment) - Keep all software up-to-date - Recommend future hardware/software upgrades as neededAudio Post-Production- Dialogue editing using Pro Tools 7.4- Audio laybacks to digibeta/various file formats- Video editing/DVD authoring with Final Cut Studio 2 - OMF/MXF importing and exporting- VHS/CD/DVD/DVcam duplication/labeling

    • Transfers/Operations Supervisor
      • Jan 2003 - May 2007

      Transfers - Make various dubs for broadcast(CD,Beta,Digibeta,etc.)- Manage radio and TV trafficking – Fastchannel- Manage FTP server and assist clients with access- OMF/MXF importing and exporting- Experienced dialogue recording/sfx editing- Maintain tape/media stock- Maintain backups of record/mix sessionsOperations Supervisor- Assistant studio manager/scheduling- Experienced with all major ISDN codecs- Provide support to engineers and IT department

Education

  • 1998 - 2002
    Five Towns College
    B.P.S., Business Management/Audio Recording
  • 2010 - 2011
    Continuing Ed
    Cisco CCNA, Computer Systems Networking and Telecommunications

Suggested Services

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Industry Focus. “Computer Software”

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