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Lorna Haddad is a seasoned professional with 13 years of experience in process improvement, customer service, and analysis. She has worked in various roles, including Logistics Analyst, Talent Acquisition Coordinator, and Customer Education & Societies Analyst II. Lorna holds a degree from Worcester State University and has expertise in Microsoft Excel, PowerPoint, Visio, and Marketing.

Experience

    • United States
    • Medical Equipment Manufacturing
    • 700 & Above Employee
    • Admin III Endoscopy Sales Training
      • Aug 2016 - Present

      Responsibilities include communicating with managers to identify training needs and mapping out development plans for teams and individuals. Manage designing, developing, coordinating and conducting all training programs.Gather feedback from trainers and trainees after each educational sessionMaintain updated curriculum database and training recordsManage and maintain in-house training facilities and equipmentExperience with e-learning platformsMS Office proficiencyAdvanced organizational skills with the ability to handle multiple assignmentsStrong communication skillsCalendar managementTravel arrangementsExpense reporting - ConCurContract administrationNew hire administrationProduct list developmentExcel worksheet development/managementSlide development in Power PointSales Force trainingMentoringWomen's Network Connector

    • Logistics Analyst
      • Jan 2013 - Present

      Prepare merchandise for customer shipments.Receive and unloaded incoming freight.Update and maintained physical and perpetual inventory.Utilize inventory management systems.Analyze data to monitor performance and planned improvements.Review logistical problems and recommended solutions.Possess a commitment to quality and continuous enhancements.Perform monthly inventory cycle counts and annual physical inventory.Respond to incoming customer calls to address equipment, service and contract issues.Provide timely review of service related paperwork to determination eligibility for billing when required.Prepare and ship merchandise for customer shipments.Receive and unloaded incoming freight.Update and maintained physical and perpetual inventory.Utilize inventory management systems.Analyze data to monitor performance and planned improvements.Review logistical problems and recommended solutions.Possess a commitment to quality and continuous enhancements.Sound knowledge of Shipping, receiving and logisticsIn-depth knowledge of inventory management processAbility to succinctly exchange information in a formal meeting environmentStrong problem solving ability with personal and business maturityExceptional ability to prioritize multiple daily tasks to ensure work is completed with minimal supervisionAbility to communicate professionally and effectively with customersAbility to prioritize time effectively and work well under pressureExcellent communication skills, both written and verbal

    • Customer Education & Societies Analyst II - Endoscopy
      • Aug 2010 - Present

      • Responsible for master data analysis, preparation and administration.• Provide root cause analysis and continuous quality improvement in providing data integrity.• Fields problem resolution with CES' functional teams• Provides an enterprise perspective; considering broader implications throughout the globe.• Participates in the development of Customer data standards. • Participates in the strategy development and associated process build for data enrichment requirements.

    • Project/Program Coordinator
      • Jun 2010 - Aug 2010

      As a member of the Talent Acquisition team, maintaining, analyzing, and conveying recruiting metrics and data through use of Excel, PowerPoint, and other tools as necessary and will have a heightened focus on attention to detail, data integrity, process improvement and follow through with a passi...

    • United States
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Recruiting
      • Nov 2007 - Mar 2010

    • Talent Acquisition
      • Nov 2007 - Mar 2010

      Process, verify, and maintain personnel related documentation, including staffing, recruitment, training, grievances,performance evaluations, classifications, and employee leaves of absence.Record data for each employee, including such information as addresses, weekly earnings, absences, amount of salesor production, supervisory reports on performance, and dates of and reasons for terminations.Explain company personnel policies, benefits, and procedures to employees or job applicants.Examine employee files to answer inquiries and provide information for personnel actions.Gather personnel records from other departments or employees.Request information from law enforcement officials, previous employers, and other references to determine applicants' employment acceptability.Arrange for advertising or posting of job vacancies, and notify eligible workers of position availability.Process and review employment applications to evaluate qualifications or eligibility of applicants.Compile and prepare reports and documents pertaining to personnel activities.Interview job applicants to obtain and verify information used to screen and evaluate them

    • Executive Assistant
      • May 2006 - Jul 2007

      Extensive domestic and international travel arrangements, calendar maintenance, assisted financial department with IPO as needed. Legal department admin on a temporary basis on IPO issues, stock certificates. PowerPoint Presentations, excel spreadsheets, word documents.

    • Mortgage Assistant
      • Oct 2005 - Apr 2006
    • Bartender
      • 1980 - 1985

Education

  • Worcester State University

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Human Resources and Staffing”

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