Experience

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  VIVA Insurance Brokers LLC

  • Dubai, United Arab Emirates

  • Associate-Placements

    • Feb 2023 - Dec 2023
    • Dubai, United Arab Emirates

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  MetLife

  • Dubai, United Arab Emirates

  • Administrator (Group Medical and Life Insurance Operations – Employee Benefits)

    • Mar 2017 - Aug 2022
    • Dubai, United Arab Emirates

     Checking the mandatory documents submitted as per DHA, DOH guidelines. Setting up new policies and renewal of due policies.. Policy maintenance – additions, deletions, beneficiary update, issuing certificates and bulk termination. Auditing new business, renewal and due bills and preparing the quality check report. Receipting cheques and wire transfer payments on Web RIS. Preparing Vouchers for the manual commission payouts and claw back of excess commission. Auditing commission entries and commission payout to broker. Reconciliation of receipts, amount posted on system and RIS error log check. Handling complaints with regards to bills, commissions and doing the override accordingly. Collating policy and member details, along with the required documents for claims payout. Involved in robotics project, to provide inputs for system enhancements.

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  Tata Consultancy Services

  • Bangalore, India

  • Insurance Associate (Life Insurance)

    • Mar 2014 - Oct 2015
    • Bangalore, India

     Preparing projections and quotations as per customer enquiry. Analyzing the new applications and setting up the insurance policies. Processing cash and bank withdrawals and rollover of funds. Maintaining customer’s portfolio by updating details as per their requirements. Extract the team performance report and present it in team meetings

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  AXA

  • Bengaluru Area, India

  • Insurance Associate

    • Mar 2013 - Mar 2014
    • Bengaluru Area, India

     Preparing projections and quotations as per customer enquiry. Analysing the new applications and setting up the insurance policies. Rollover of funds to different financial institutions. Maintaining customer’s portfolio by updating as per their requirements. Scrutinising the mandatory documents and information for settlement of claims. Extract the team performance report and present it in team meetings. Attend conference calls with clients for process updates and to share process improvement ideas.

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  Avery Dennison, India

  • Bengaluru, Karnataka, India

  • Customer Service Executive

    • Oct 2012 - Mar 2013
    • Bengaluru, Karnataka, India

     Quoting prices and preparing invoices for the confirmed orders. Liaising with design and production department to process the order as per TAT. Handling customer queries and complaints.

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  Wipro Ltd. - India

  • Bengaluru Area, India

  • HR Administrator (Campus recruitment)

    • Sep 2011 - Jul 2012
    • Bengaluru Area, India

     Shortlisting candidates based on the aptitude test results. Issuing offer letters, maintaining documents, updating employee details in SAP. Addressing candidates’ queries and status of selection.