Experience

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  TEAM International

  • Lake Mary, Florida

  • Sr. IT Delivery Manager

    • Sep 2019 - Present
    • Lake Mary, Florida

    Delivery Manager• Provide the best IT talent to new and existing client base.• Ensure efficient and effective IT Staffing operations daily • Effectively manage customer expectations by anticipating client’s needs with a proactive approach.• Manage all IT Staffing related infrastructure and service delivery processes• Ensure proper implementation of management plans and policies in rendering services to clients• Receive complaints and inquiries from customers and promptly work towards providing a solution to the problems• Identify and implement cross-selling and up-selling onshore and offshore Professional IT Consulting Services to new and existing customers.• Work with internal sales team to build client relationships, discuss delivery of professional consulting services, improve communications and set expectations by coordinating consulting deliverables.• Review and recommend changes to business process flow as appropriate to maximize the efficiency of providing professional services in a timely manner.• Act as an escalation point to expedite resolutions and deliverables. • Liaison with team managers of all technical experts to ensure swift implementation of actions within their targets.

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  TEAM Recruiting Services, a TEAM International Company

  • Lake Mary, FL

  • Co-Founder and President

    • Aug 1993 - Dec 2013
    • Lake Mary, FL

    TEAM has been providing world-class IT Staffing Solutions since 1991. Although our core business is IT with expertise in .Net, Java, application development, PM, etc., we successfully branched off into Healthcare IT landing major IT EMR client(s) in 2008. TEAM has a blend of domestic and international professionals supporting clients nationwide. Getting the right Technical resources takes more than searching a database, identifying skill sets, and posting project requirements. In today’s marketplace, smart companies need more than just resources. They need the right-fitting resources. That’s why we focus on finding and delivering complete, integrated Technical and Healthcare resource solutions.

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  Kingston Financials Services

  • Houston, Texas Area

  • Financial Executive

    • 1985 - 1992
    • Houston, Texas Area

    Financial Executive and Stock Trading for Entertainers