See How Many Clients You're Missing Each Month

Simply enter your business email & Topline AI Agent will show you.

LK

Lorena Sophia Krall

Front Office Receptionist at Can Bordoy Grand House & Garden
Intro Book
Hospitality management professional with Swiss and International Baccalaureate education and experience in front office management and social media coordination.
  • Claim this Profile
Location
Zürich Metropolitan Area, CH
Languages
  • English Native or bilingual proficiency
  • Spanish Native or bilingual proficiency
  • German Native or bilingual proficiency
  • French Limited working proficiency
  • Catalan Limited working proficiency
image
image

Refer a Friend to Get
100 Credits For FREE

Refer a Friend Now

Bio

Generated by
Topline AI
Lorena Sophia Krall is a hospitality management professional with a Swiss HF Professional Degree in Hospitality Management and an International Baccalaureate Diploma. She has experience in front office management, housekeeping supervision, and social media coordination. Fluent in English, Spanish, German, and French, she has worked in various roles in the hospitality industry, including in hotels and restaurants in Spain, Switzerland, and Germany.

Credentials

  • Cigar Sommelier
    Oettinger Davidoff AG
    Oct, 2019
    - Apr, 2026
  • IB
    International Baccalaureate
    May, 2018
    - Apr, 2026
  • Mini MBA
    Earlscliffe
    Jul, 2015
    - Apr, 2026

Experience

  • Can Bordoy Grand House & Garden
    • Palma, Balearic Islands, Spain
    • Front Office Receptionist
      • Nov 2023 - Jan 2024
      • Palma, Balearic Islands, Spain

  • Baur au Lac
    • Zurich, Switzerland
    • Housekeeping Supervisor
      • Jan 2023 - Jul 2023
      • Zurich, Switzerland

  • Mar de Nudos
    • Palma, Balearic Islands, Spain
    • Management Intern
      • Dec 2021 - Dec 2022
      • Palma, Balearic Islands, Spain

  • Mola In The Hype - Restaurant
    • Palma, Balearic Islands, Spain
    • Waitress
      • Apr 2021 - Jul 2021
      • Palma, Balearic Islands, Spain

  • Mola In The Hype
    • Palma, Balearic Islands, Spain
    • Social Media Coordinator
      • Apr 2021 - Jul 2021
      • Palma, Balearic Islands, Spain

  • Restaurant Spoon
    • Palma, Balearic Islands, Spain
    • Waitress
      • Jul 2019 - Jul 2019
      • Palma, Balearic Islands, Spain

      Billy’s Ice-cream Responsible for serving customers & preparing specific deserts + beverages (including take away)

  • CERÊS. Am Meer.
    • Germany
    • Hospitality
    • 1 - 100 Employee
    • Housekeeping trainee
      • Aug 2018 - Jan 2019

      Responsible for cleaning rooms and working in teams for helping with the decoration around the hotel.

    • F&B service trainee
      • Aug 2018 - Jan 2019

      Greet customers and answer their questions about menu items and specials; take food or drink orders from the customers; prepare food and drinks orders; relay customer’s orders to other kitchen staff; serve food and drinks to customers at the restaurant, pool bar or room service; clean assigned work areas, dining tables, or serving counters; replenish and stock service stations, cabinets, and tables; set tables or prepare for new customers; service for groups, meetings and weddings.Responsible for assistant the F&B department manager coordinate the hotel restaurant and in charge of the room service, as well as sending welcome drinks and special treat for the VIP rooms.

    • Front Office Trainee
      • Aug 2018 - Jan 2019

      Responsible for handling guests’ complaints as well as taking reservation and the connection of the front desk and other department.

  • Restaurant Ritzi
    • Palma, Balearic Islands, Spain
    • Hostess / Receptionist
      • Jul 2018 - Aug 2018
      • Palma, Balearic Islands, Spain

      Responsible for coordinating tables, welcoming the guests and accompanying all guests to their tables.

Education

  • 2020 - 2023
    EHL Swiss School of Tourism and Hospitality (SSTH)
    Swiss HF Professional Degree in Hospitality Management with integrated + Bachelor
  • 2016 - 2018
    Box Hill School
    IB (International Baccalaureate Diploma)
  • 2004 - 2016
    King Richard III College
    IGCSE

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Hospitality”

Looking to Create a Custom Project?

Need a custom project? We'll create a solution designed specifically for your project.

Get Started

References

Community

You need to have a working account to view this content. Click here to join now

Similar Profiles