Experience

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  Warba Insurance and Reinsurance Company K.S.C.P

  • Kuwait

  • Insurance Specialist - FGA Department

    • Nov 2022 - Present
    • Kuwait

    - Processing the insurance applications to ensure that all questions have been answered- Review the accuracy of documents collected from agents or client.- Transcribe data to worksheets and enter data into computer for use in preparing documents and adjusting accounts.- Coordinate with finance by providing the required documents for payment releases- Communicate and follow up with clients for any updates (injuries, renewal).- Modify, update and process existing policies and claims to reflect any change in amount of coverage or type of insurance.- Canceling insurance policies as requested by agents.- Notify insurance agent and accounting departmentof policy cancellation.- Process, prepare, and submit business or government forms, such as submitting applications for coverage to insurance carriers.- Organize and work with detailed office by maintaining files for each policyholder, including policies that are to be reinstated or cancelled.- Review policy before renewal for old balance? loss ratio or change in risk.- Assist in maintaining a disciplined and motivated work climate across the team and business in general.- Assist in creating a high performing work environment for the business.- Respond to internal & external employee related queries, requests, issues and provide assistance.- Ensure that hard folders to be filed in the appropriate filing cabinet. Soft folders within the electronic directory or as appropriate after diary date and time has been set in consultation with the direct supervisor as noted in the correspondence.- Update and maintain department records / data management in the approved filing system and ensure it is maintained in standards for audit.- Prepare standard reports, templates, dashboards, scorecards, presentations, and metrics, monthly and year-end reports as requested by direct supervisor team.

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  Al Himayah Insurance Brokerage L.L.C

  • United Arab Emirates
  • Insurance
  • 1 - 100 Employee

  • Client Executive

    • Mar 2022 - Oct 2022

    - Gather and assess background information on the client in order to effectively study the risk involved;- Studying their insurance requirements - Specify clauses to be imposed on different types of policies- Liaising with professionals and specialists to help judge risk assessment- Selecting appropriate and competitive premiums based on information and judgement- Negotiating terms insurance companies- Liaising with insurance companies and customers.- Preparing broking slips for inviting insurance companies for quotations - Analyzing the quotations received and providing the best options to the customers

  • General Insurance - Placement Team

    • Oct 2020 - Oct 2022

    - Gather and assess background information on the client in order to effectively study the risk involved;- Studying their insurance requirements - Specify clauses to be imposed on different types of policies- Liaising with professionals and specialists to help judge risk assessment- Selecting appropriate and competitive premiums based on information and judgement- Negotiating terms insurance companies- Liaising with insurance companies and customers.- Preparing broking slips for inviting insurance companies for quotations - Analyzing the quotations received and providing the best options to the customers

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  Noor Takaful

  • Dubai, United Arab Emirates

  • Non Motor - Operations Assistant

    • Jul 2020 - Oct 2020
    • Dubai, United Arab Emirates

    - Determining premiums- Issuance of policy documentation and including appropriate clauses and wordings in a meticulous manner as per the standard procedure- Preparing insurance policy terms and conditions- Preparing Insurance Certificates - Coordinate with brokers and the sales team for referrals and approvals to achieve a better broker/client relationship- Facilitate smooth work flow in the team by prioritizing and managing the work

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  Dar Al Takaful PJSC

  • Business Bay, Dubai, United Arab Emirates

  • Insurance Assistant Underwriter

    • Apr 2018 - Oct 2020
    • Business Bay, Dubai, United Arab Emirates

    - Assessing and studying insurance proposals- Collecting necessary information and assessments of risk- Writing quotes and negotiating the terms with brokers and clients- Determining premiums- Preparing insurance policy terms and conditions- Prepping FAC broking slips and approaching Reinsurers for facultative support - Preparing Insurance Certificates - Liaising with insurance brokers and customers

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  Elite Insurance Brokers

  • United Arab Emirates
  • Insurance
  • 1 - 100 Employee

  • Assistant - Fire & General Accident Insurance Department

    • Mar 2016 - Dec 2017

    - gather and assess background information on the client in order to effectively study the risk involved;- Studying insurance requirements - specify conditions to be imposed on different types of policies- Liaising with professionals and specialists to help judge risk assessment- Selecting appropriate and competitive premiums based on information and judgement- Negotiating terms insurance companies- liaising with insurance companies and customers.-preparing broking slips for inviting insurance companies for quotations - analyzing the quotations received and providing the best options to the customers

  • Account and Admin Assistant

    • Jan 2016 - Mar 2016

    1. Provide administrative support to the accounting department.2. Maintain, verify and rectify customer balances in accounts receivable records.3. Correspond with customers having long overdue and delinquent balances.4 . Maintain and manage inventory control of materials and supplies.5. Provide accounting and administrative support to external audit teams.6. Integrate administrative and accounting functions smoothly.7.Frequently compose and finalize complex correspondence, legal documents,meeting minutes, reports and other-format documents.8.Plans, coordinates and ensures the CEO's schedule is followed and respected.9.Works closely and effectively with the CEO to keep him/her well informed of upcomingcommitments and responsibilities, following up appropriately.10.Provide back up for other specific tasks as needed, 11. Perform other duties as assigned

  • Customer Service Officer / Executive Secretary

    • Sep 2015 - Jan 2016

    Job Tasks and Responsibilities :• Contact businesses and private individuals by telephone to promote products, services and/or charitable causes.•Solicit orders for goods and services over the telephone.•Explain the product or service to potential customers.•Deliver scripted sales pitch to the customer.•Adjust scripted sales pitch to meet needs of specific individuals.•Provide pricing detailsHandle customer questions.•Obtain customer information including names and addresses.•Record customer details including reaction to the product or service offered.•Receive orders over the telephone.•Input order details into the computer system.•Record customer details and details of transaction.•Confirm orders placed with field sales representatives.•Obtain contact details of potential customers from sources including telephone directories and purchased lists.•Schedule appointments for sales staff to meet prospective customers.•Conduct customer and marketing surveys.•Answer telephone calls from potential customers who are responding to advertisements.•Contact customers to follow up on initial interaction.Education and Experience :•Knowledge of sales and marketing principles and strategies.•Relevant work experience in sales, marketing, promotions or telemarketing.•Product knowledge•Proficiency in relevant computer applications.Key Competencies :•Communication skills.•Information gathering and management.•Persuasiveness•Adaptability•InitiativeTenacious•Resilient•Negotiation skills•Stress tolerance•High energy levels•Self motivation

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  CHEMIMPEX INDIA IT SERVICES PVT LTD

  • Pune Area, India

  • Purchase Coordinator

    • Dec 2014 - Aug 2015
    • Pune Area, India

    • Research and evaluate suppliers• Create data base for new suppliers and customers in the system• Create and send purchasing orders• Monitor purchases through the delivery process• Keep track of stock levels of supplies and update records accordingly• E-File all purchase order documents and electronically attach to appropriate system locations per document • Review and resolve supplier invoice discrepancies

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  WNS Global Services

  • Pune, India

  • Customer Service Representative

    • Sep 2013 - Nov 2014
    • Pune, India

    Customer Service:• Ensuring Customer Satisfaction is achieved whilst engagement with the Customers.• Required specification on one’s conversational Skills to be engaging and convincing throughout the call. • Quality assurance on the call is performed by following the specification and standards set by the organization. Training:• Telephone Etiquette • Distinctive Motivational Model • Confidence Building • Business Etiquette