Experience

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  Tesla

  • United States
  • Motor Vehicle Manufacturing
  • 700 & Above Employee

  • Delivery and Planning Lead

    • Jan 2023 - Jan 2023

    · Monitor Distribution Center operations in real time under the guidance of the General Manager and North American Operations Manager while acting as an early alert system when production plans are not achieving hourly expectations· As an operations subject matter expert identify areas of weakness in the Distribution Center and proactively call out areas of non-compliance to standard operating procedures· Ensure production resources (materials, equipment and workforce) are available and allocated as planned as agreed upon between site leaders and engineering teams· Review daily, weekly, monthly and quarterly plans in advance and collaborate with leadership to improve them as time progresses.· Responsible for communicating trends related under and over performers to leadership to ensure appropriate coaching and recognition· Influence constant improvement efforts by identifying areas of opportunity through the use of data· Drive throughput improvement to ensure consistent workflow by reducing gap time, reducing downtime, validating staffing plans and ensuring plans are deviated from· Support continuous improvement goals in safety, people, quality, delivery and cost by evaluating team, processes, and equipment· Escalate equipment and process failures to the appropriate support groups and leaders while maintaining composure in stressful situations· Recommend systems and dashboard enhancement to quicker identify issues· Responsible for tracking the following metrics: Target vs. Actual, Strong Starts/Finishes, Cycle Time, Units per Hour (UPH), Aging Orders, Staffing· Communicate detailed and clear information in pass down to site and senior leadership

  • Lead Material Handler

    • Jan 2022 - Jan 2023

  • Data Entry Clerk II

    • Jun 2021 - Jan 2022

    -Entry of data into web-based database program in compliance with established policies and procedures-Ensure timely and accurate processing of all designated data entry.-Identify discrepant data both in writing and verbally to supervisor.-Filing, copying, and other general clerical duties as necessary-Maintain a clean and orderly work area

  • Material Handler

    • Mar 2021 - Jun 2021

    -Materials from designated areas to/from production floor using forklift and/or other Transport conveyance methods.-Prepares outgoing materials using a variety of methods and equipment, including, but not limited to, scanning, labeling, wrapping/packaging etc.-Completes required paperwork to accompany outgoing materials such as Inter-company Bills of Lading.-Uses systems technology to input and retrieve inventory and parts data.-Assesses material needs for assigned Production area(s) throughout the shift and pulls materials using an information system to support the production schedule.-General housekeeping of work area.

• 

  DKOldies

  • Sell Your Games Associate

    • Jul 2020 - Jul 2021

• 

  Carpenter Technology Corporation

  • Reading, Pennsylvania Area

  • SAP Data Administrator

    • Sep 2019 - Jun 2020
    • Reading, Pennsylvania Area

    -Primarily conducting SAP data enrichment, cleansing and validation.-Investigate system enhancement requests.-Work with business to define/refine requirements-Gain understanding of existing associated business processes, including soliciting details from IT SMEs and business.-Investigate how enhancements will be integrated with existing functionality.-Work with appropriate team members to determine level of effort; enter requests into system with supporting documentation and collaborate with other IT resources as needed.-Investigate break/fix issues by scoping of issue, communicate issue details to support team, etc.-Perform all other duties and special projects as assigned.

• 

  Dick

  • Footwear Sales Associate

    • Sep 2018 - Sep 2019

    -Create a world-class customer experience by providing passionate customer service and selling through customer engagement-Uphold DICK'S Sporting Goods standards for merchandise presentation of the best apparel and equipment brands in sporting goods-Promote company programs including warranty sales, Sportsman’s Advantage Card (loyalty program), private-label credit cards, and other seasonal promotions-As business needs arise, other tasks may become necessary

• 

  GameStop

  • Senior Guest Advisor

    • Aug 2014 - Mar 2019

    -Provide best-in-class guest service: promptly greet guests, respond to guest questions/concerns quickly, effectively and courteously, assist guests with meeting their video gaming needs, inform guests of special promotions, trade-in program, recommend additional items as appropriate, and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store, to assist them-Assist with supervising staffing levels to achieve optimum guest service at all times and ensure that best in class guest service is consistently provided-Assist Leaders with store inventory counts, stocking/restocking of merchandise on shelves and fixtures, and moving product from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor-Assist store team in meeting sales, profit and shrink goals and accomplish administrative and operational duties set by Store Leader-Count, balance and reconcile daily business transaction totals correctly and accurately in the POS system-Check shipments for discrepancies/shortages and record any discrepancies in the POS system

• 

  Weidenhammer

  • Wyomissing, Pennsylvania

  • Data Validation Specialist

    • Oct 2017 - Mar 2018
    • Wyomissing, Pennsylvania

    -Maintain data entry requirements by following data program techniques and procedures. -Verify entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data. -Maintain customer confidence and protects operations by keeping information confidential. -Contribute to team effort by accomplishing related results as needed.

• 

  Subway

  • Assistant Manager

    • Aug 2011 - Sep 2016

    - Greeting and serving guests, preparing products, maintaining food safety and sanitation standards, and completing light paperwork.- Trains newer or less experienced Sandwich Artists® in their tasks and responsibilities.- Understands and adheres to all quality standards, formulas and procedures as outlined in the SUBWAY® Operations Manual.- Providing an exceptional customer experience to all guests is a major component of this position.- Maintains a professional appearance and grooming standards as outlined in the SUBWAY® Operations Manual.- Completes University of SUBWAY® courses as directed.