Experience

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  Stardust

  • Software Development
  • 1 - 100 Employee

  • Head of Operations

    • Apr 2024 - Present

  • Head of Brand & Partnerships

    • Oct 2022 - Apr 2024

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  Progyny, Inc.

  • New York, New York, United States

  • Patient Care Advocate

    • Feb 2021 - Oct 2022
    • New York, New York, United States

    · Provide white glove concierge service for over 2000 Progyny members· Assist members in maximizing the benefit to best suit their unique fertility journey· Provide information on fertility treatments and pathway options· Maintain member satisfaction by answering member's questions with humor, humility and empathy via call and email· Serve as a liaison between members and clinics· Maintain positive relationships with multiple high-profile clients· Process member reimbursement requests on the General Member Reimbursements Team· Lead Patient Care Advocate for 15 client accounts · Train and mentor new employees· Created a policy that was a client solution/product that was implemented into multiple benefits· Host videos for the Progyny YouTube channel

• 

  CARRIAGE HOUSE BIRTH LLC

  • Birth & Postpartum Doula

    • Mar 2016 - Feb 2021

    · Oversee strategy and daily operations of my personal business while freelancing for five other Doula agencies· Ongoing work to build my personal brand from scratch and continually market my services through social media and referrals via my website.· Support and steward a portfolio of 30+ families with a pregnancy pipeline that includes everything from initial education to childbirth.· Support portfolio of 50+ families through the postpartum period including newborn education and lactation support.· Manage a client database and consistently update and review personal data via prenatal intake google doc.· Demonstrate my dedication to the field by coordinating social and professional doula events to promote community and accessibility.· Facilitate Doula Q&A’s with potential birthing clients and other Doulas.· Coach novice Doulas as a trusted advisor and provide guidance throughout their early careers.· Tailor services and approaches to meet individual client needs.· Develop close professional relationships with clients and continue to keep in touch.

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  Hero Studios NY

  • New York, NY

  • Freelance Assistant Editor

    • May 2017 - May 2017
    • New York, NY

    · Organized footage for the editors· Recorded scratch VO· Located licenses free music and b-roll

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  Hero Studios NY

  • New York, NY

  • Client Services (freelance)

    • Sep 2016 - Jan 2017
    • New York, NY

    · Managed company relations between HERO and other post-production facilities.· Researched potential client brands and created mood boards and videos to showcase their vibe.· Catered to high-profile clients

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  The Business of Birth Control - BOBB Films

  • New York, NY

  • Producing Consultant

    • Apr 2015 - Nov 2015
    • New York, NY

    · Assisted Ricki Lake and Abby Epstein with fundraising for their documentary "Sweetening the Pill" · Spearheaded and ran the successful Kickstarter Campaign for The Business of Birth Control, a documentary on fertility and hormonal health.· Built relationships with fertility and contraceptive experts and brands to contribute to the Kickstarter campaign.- Researched and acquired rights to license appropriate CNN clips for the documentary.· Scheduled interviews and PR opportunities for the filmmakers with various newspapers and blogs.

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  Orange is the New Black (Season 3)

  • Kaufman Astoria studios

  • Office Production Assistant

    • Apr 2014 - Apr 2015
    • Kaufman Astoria studios

    · Distributed scripts and shooting schedules to cast and crew on multiple productions.· Created a production office calendar to manage incoming directors, writers, and cast.· Prepared and processed cast and crew contracts with the agents and managers.· Researched and budgeted potential wrap party locations, djs, caterers, and gift bags.

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  HUSH

  • Brooklyn, New York

  • Production Assistant

    • Feb 2014 - Apr 2014
    • Brooklyn, New York

    · Handled administrative tasks and general office management· Assisted producers in booking freelancers and talent

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  NBCUniversal, Inc.

  • Writers Research Intern at Saturday Night Live

    • 2012 - 2013

    · Assisted Saturday Night Live writers and talent with research of current events for writing sketches in preparation of the show.· Distributed rudowns for Weekend Update and Saturday Night Live shows throughout the studio for dress rehearsal and live show.

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  GMR Marketing

  • Campus Brand Ambassador

    • Feb 2012 - Jun 2012

    · Managed public relations for HBO's on campus exclusive screening of new series GIRLS.· Promoted event through social media and student forums to create congregation of students to attend screening.