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Lois Black

Administrative Support Associate at Macy's

Intro Book

Seasoned sales and customer relations professional with 19 years of experience.

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Location

Marlborough, Massachusetts, United States, US

Skills

Customer Relations
Customer Service
Building Relationships
Customer Satisfaction
Interviews
Marketing
Negotiation
Organization
Relationship Management
Sales Operations
Social Media Marketing
Show all

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Rate

This rate is determined by the professional's skill set, client collaboration, experience and appearance on lineups.

$45.0

Hourly Rate

How This Rate is Calculated

Okay, let’s tackle this. So Lois has 19 years of experience in sales and customer relations, which is a strong foundation. She has worked in various roles, including administrative support and independent contracting, which suggests she is adaptable and able to work independently. Her skills in customer relations, marketing, and negotiation are in demand. According to national averages, entry-level customer service representatives can start around $25,000 per year, while experienced professionals can earn upwards of $60,000. Considering Lois’s experience and skills, I would estimate her hourly rate to be around $45, which is on the lower end of the scale. However, this is a rough estimate and may vary depending on the specific industry, location, and employer.

Bio

Generated by

Topline AI

Lois Black is a seasoned sales and customer relations professional with 19 years of experience in building relationships, driving sales, and delivering exceptional customer experiences. She has held various roles, including Administrative Support Team Supervisor, Personal Assistant, and Independent Contractor, and has developed strong skills in customer relations, marketing, negotiation, and organization.

Experience

Macy's
- Administrative Support Associate
  
  Oct 2021 - Present
- Selling Floor Captain
  
  Aug 2020 - Mar 2022
  
  Selling floor leadership, drive sales and loyalty, customer experience excellence
Macy's Inc.
- Marlborough, Massachusetts, United States
- Administrative Support Team Supervisor
  - Apr 2019 - Aug 2020
  - Marlborough, Massachusetts, United States
  * Handles human resource functions and acts as HR liaison for store associates.* Coordinates all functions of the hiring process including prescreening applicants, corresponding with applicants and scheduling interviews for Store Management Team.* Performs administrative tasks for all new hire paperwork and input into hiring system, PeopleSoft.* Monitors new hire orientation and training sessions as needed.* Balances the vault and performs cash functions on a daily basis.* Completes daily reports for store management team, maintains store bulletin board and organizes store recognition program.* Responsible for weekly time-keeping function and prepares payroll for approval.* Resolves all customer service concerns to ensure high level of customer satisfaction with Macy’s brand.
Self Employed
- Marlborough, Massachusetts, United States
- Personal Assistant
  - Mar 2012 - Apr 2019
  - Marlborough, Massachusetts, United States
  Personal Assistant to Mary Kay National Sales Director Diane Mentiply.
Self - Employed (Special Projects)
- Marlborough, MA
- Independent Contractor
  - Jan 2011 - Apr 2019
  - Marlborough, MA
  Contributor to the Marlborough Patch. "Frugal Family" columnist. Write a weekly column for the Marlborough Patch, a weekly hyper-news website about Marlborough, MA. Met weekly deadlines, interviewed local businesses and wrote a column about deals and discounts in and around Marlborough.
Compaq Computer Corporation
- Business Manager
  - 1997 - Mar 2000
  Association of Software Application Partners, software partner program. Managed a territory of Software Developers with the highest level of customer satisfaction. Answered program questions, managed the entire enrollment process for a new member and ongoing membership, contributed to publications.
Digital Equipment Corporation
- Business Representative
  - 1994 - 1997

Education

1982 - 1986

boston university
BA, German Languageand LIterature

1982 - 1986

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Business and Professional Services”

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Lois Black

Refer a Friend to Get
100 Credits For FREE

$45.0

Hourly Rate