Experience

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  Novari Health

  • Toronto Area, Ontario, Canada

  • Sr. Project Manager

    • Apr 2021 - Present
    • Toronto Area, Ontario, Canada

• 

  big river technologies inc.

  • Canada
  • IT Services and IT Consulting
  • 1 - 100 Employee

  • Program Manager

    • Jan 2020 - Apr 2021

    Hired as a Senior Project Manager at “Big River Technologies”, Gananoque, Kingston. Responsible of managing variety of large-scale projects in the fintech area across Europe and US. Promoted to a Program Manager after a year and contracted as a consultant at “Wells Fargo” bank in USA fulfilling a leadership role in a large-scale Agile project in data analytics.

  • Senior Project Manager

    • Nov 2018 - Dec 2019

    big river technologies inc., was founded by seasoned industry veterans with decades of experience in capital markets technology and delivery excellence. Our leadership team created big river to be the boutique customer-centric firm they always wanted to work for, truly focused on client success. Headquartered in Gananoque, in the heart of the beautiful 1000 Islands region of Eastern Ontario and offices in New York City and Toronto, we work for some of the world’s largest and most successful organizations. Our Business-Driven Development methodology ensures projects are delivered on time & budget. We have three core practices: FinTech, user experience discovery, and enterprise computing. Our work spans end-to-end solution development including ideation, architecture, design, software development, quality assurance and overall delivery. We’re passionate about what we do. Come join us, you will thrive

• 

  City of Kingston

  • Kingston, downtown

  • Tapping into Talented working group team member - Volunteer

    • Sep 2017 - Apr 2021
    • Kingston, downtown

    Over the past two years, Tapping Into Talented Working Group was one out of Kingston’s seven Workforce Development and In-migration Working Groups, formed from dedicated community members who have come together to envision and design several innovative “Made-in-Kingston” solutions to transform how workforce attraction and retention will be realized in Kingston and beyond!

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  Providence Care

  • Kingston, ON

  • Project Manager

    • May 2016 - May 2018
    • Kingston, ON

    Working as a Project Manager in Information Management and Technology department. Responsible for a range of duties and projects for Providence Care Hospital new building.Delivered Projects:1. New electronic Client Record for Community Programs in Kingston and the area.2. Visual Communication System to communicate information to care team, patients/clients, and visitors through more than 300 monitors distributed across the hospital.3. New Incident Reporting system to report, document and analyze any incident involves patient, visitor, employee or an environmental issue.4. Provincial Client Record, a part of Connecting Ontario big project with collaboration witheHealth

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  Hotel Dieu Hospital

  • Kingston, Ontario

  • Project Management Consultant

    • Dec 2015 - Apr 2016
    • Kingston, Ontario

• 

  Queens' University

  • Kingston, ON, Canada

  • Teaching and Research Assistant

    • Sep 2010 - Sep 2015
    • Kingston, ON, Canada

    Hired as a PhD student in the telecommunication research lab. Tasked with managing research projects, advising undergraduate students, investigating research problems, developing innovative solutions, and analyzing outputs and impacts of proposed solutions on real life scenarios. Carryout all teaching duties assigned by professors and enrich the school with scientific publications and participation at conferences.- Successfully managed 5 projects with virtual team members across 3 different countries.- Published 6 articles and assisted my colleagues in publications in a variety of research areas.- Increased our school reputation through conducting seminars and presenting our achievement in cross-country events, technical meetings, and convocations.- Carry all teaching duties assigned by professors.

• 

  Integrated Training Business Solutions of Egypt

  • Project Manager / Training Manager

    • Mar 2007 - Aug 2010

    Promoted to Project Manager position to develop, execute, and control the most challenging projects under the direction of the CEO. Updated and controlled project budgets, communicated with stakeholders, managed and provided a day-to-day support to project team, and maintained documents until successful closure. Additionally tasked with all training manager duties to ensure a highly motivated and efficient staff (+200). Evaluated staff performance, coordinated with the various functional managers, and initiated appropriate staff training plans.- Extended our service internationally and acquired customers such as Microsoft and Oracle.- Tripled the company revenue by opening a large scale business relationship with the Egyptian government (the Egyptian ministry of communications and Information Technology and ministry of education).- Saved 35% in costs by bringing outsourced projects in house through developing highly trained staff.- Created new partnerships with international corporations and became their unique service providers within our territory.- Doubled number of customers in 2 years by achieving more than 90% customer satisfaction

  • Project Manager - Business Solution Division

    • Jan 2005 - Feb 2007

    Responsibly for all management duties related to a new start up division. Built team members, managed, coached and mentored the staff to optimize project delivery plans, meet project management methodology and customer service standards. Entrusted with the complete development life cycle of products, continuously review projects direction and progress to provide subject matter expertise, communicated to key stakeholders and senior management.- Increased the company revenue by 200% by obtaining a new business opportunity.- Facilitated 50% increase in number of customers by analyzing their needs and providing them with appropriate custom solutions.- Saved 40% in costs by developing all needed IT solutions and websites in house.- Facilitated marketing events through including technical seminars to introduce new technologies and trends.

  • Training & Operation Manager

    • Jan 2000 - Jan 2005

    Hired as a training manager to carry out all duties that ensure efficient class-room based training. Directed, managed, developed the training department personnel, and initiated appropriate training plans for newly hired employees. Approved on-site training requests, special training needs and customized courses based on customer needs. Additionally, served as an operations manager, applied core corporate competencies, optimized resource utilization including human and mechanical resources, managed customer service representatives, and was accountable for the departments operating budget.- Increased the training service capacity by 400% by expanding training facilities to include in-site and on-site fully utilized classrooms.- Developed and managed a training team of more than 200 certified instructors working across 10 provinces.- Operated as authorized partner for Microsoft, Oracle, and Cisco and achieved more than 90% customer satisfaction for more than 5 years according to their quality standards

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  EC-Council University

  • Alexandria, Egypt

  • Instructor

    • Jan 2010 - Jun 2010
    • Alexandria, Egypt

    Employed by EC-Council University, partnered with Integration Training Solutions of Egypt as an instructor teaching in Master of Security Science program. Carryout all teaching duties as stated in EC-Council University standards. Prepared lessons based on courses outline, replied to student queries, submitted courses and students information to the university on a timely basis, and ensured that student work and assignments are properly managed. Assisted in administration duties where and when required and ensured all quality standards are met.- Delivered all assigned courses and achieved high scores in student evaluations.- Increased number of student registered from 10 to 14 student per class.- Opened weekend classes and accommodated working students and out of city students.