Experience

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  Freelance

  • New Zealand

  • Freelance Project Manager

    • Jan 2023 - Present
    • New Zealand

    Have a goal to reach, but can't find the right staff? I assist organisations with short-term project management. Skilled in managing a project from inception to execution or picking up the pieces along the way when things went pear-shaped. I have a broad range of corporate skills and am equally comfortable working in a large corporate environment, small business or community organisation. I also offer short-term relief services for small business owners needing to take a break. I chose to exchange the corporate world for a more flexible lifestyle, and offer my project management, change management, organisation, marketing and communication skills in my remoting area of choice. I'm currently remoting in Hawkes Bay, New Zealand where I manage on-site projects and also work digitally.

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  Toi Ohomai Institute of Technology

  • Tauranga, Bay of Plenty, New Zealand

  • Campus Services Manager / Facilities Manager

    • Dec 2017 - Jan 2023
    • Tauranga, Bay of Plenty, New Zealand

    Managed campus services, facilities, projects and contractors spread across five towns/cities and eight campuses in the Bay of Plenty region. Portfolio included buildings, grounds, gardens, fleet and all campus contracts for service i.e. cleaning, security, HVAC, building management systems, procurement, projects and everything property-related. Managed two teams based in Tauranga and Rotorua who each serviced half the region. The portfolio also included student accommodation, the Rotorua Thermal Holiday Park and Tauranga Aquatic and Sport Centre. The role had a strong business excellence, change management, health-and-safety, customer service and continuous improvement focus. Awards: Institution of the year: https://www.nzherald.co.nz/bay-of-plenty-times/news/article.cfm?c_id=1503343&objectid=12277360

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  Toi Ohomai Institute of Technology (previously Bay of Plenty Polytechnic)

  • Tauranga

  • International Manager

    • Sep 2015 - Dec 2017
    • Tauranga

    I was asked to become interim International Manager for the Bay of PLenty Polythechnic International team. The International teams were early merge adopters for the first tertiary education (Polytech) merge between BoPPoly and the Waiariki Institute of Technology. I project managed closer collaboration between two teams that used to compete before and the eventual merge of two business units. I developed marketing collateral and completed marketing/recruitment trips to China, Japan, Korea and Thailand. I was part of the team that developed the first international pathway programme that led to a 115% increase in international student numbers in the first year.

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  Bay of Plenty Polytechnic (now Toi Ohomai Institute of Technology)

  • Tauranga

  • Business Development Manager

    • Jan 2013 - Sep 2015
    • Tauranga

    The aim of this role was to seek and implement alternative income opportunities. I supported faculties and corporate areas with realising commercial potential of ideas.Alternative income generation projects included the marketing and disposal of more than 20 transportable houses constructed by carpentry students, collaborating with local Councils and local industry to offer Commercial Road Transport training in regional towns, selling academic programme resources to other tertiary training institutions, turning student accommodation into summer holiday rentals etc.The role included contract management, stakeholder engagement and organising national industry events.Award: Business Innovation Employee of the Year.

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  Fela's B&B

  • Hamilton, New Zealand

  • Owner

    • Jan 2008 - Jun 2014
    • Hamilton, New Zealand

    Fela's was a succesful bed-and-breakfast in Hamilton, NZ. Fela's was the closest B&B to the Waikato Hospital and centrally located for easy access to Hamilton City, Mystery Creek Events Centre and the lake. Fela's was a popular choice for Fieldays, Balloons over Waikato, the V8's and other events.Fela's B&B won Travelbug Tourism Awards for four years:Best B&B in Hamilton District 2012Best guest reviews 2011, 2012, 2013, 2014Gold Award 2011, 2012, 2013, 2014

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  Advanced Training Academy (ATA)

  • Hamilton

  • Operations Manager

    • May 2012 - Dec 2013
    • Hamilton

    I managed the Waikato branch for this private tertiary training institute. My role included marketing and business development, stakeholder relationship management, project management, business case development, alternative income generation, process/continuous improvement and risk management.

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  Waikato Institute of Technology (Wintec)

  • Hamilton, New Zealand

  • Service Excellence Manager

    • Aug 2005 - Jan 2012
    • Hamilton, New Zealand

    I managed Business excellence and various quality improvement projects including the development and implementation of the WinQual Excellence Framework – based on the international Baldrige Criteria for Performance Excellence. I led culture change i.e. major shift from audits to self-assessment and was the Wintec project manager for the NZQA development and implementation of a new national quality assurance system. I project managed the External Evaluation and Review (EER) round in November 2010 and was part of the key organisational strategic projects group. I led a quality project team that operates across the organisation. I was the administrator for risk and legislative compliance management and maintained the organisational risk register, completed risk reporting, legislative compliance audits and was a member of Risk and Serious Complaints Monitoring Group. My team was responsible for business process mapping and process improvement and oversaw policy development and administration. I managed organisational feedback systems including surveys and complaints and incubated a new Post-Graduate Centre. My team also developed a new Recognition of Prior Learning (RPL) Centre. I used to facilitate staff training sessions on various topics and wasinvolved in development of new electronic tools resulting in more efficient processes i.e. records management.

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  New Zealand School of Travel and Tourism (NZSTT)

  • Auckland, New Zealand

  • Tutor

    • Jan 2004 - Jul 2005
    • Auckland, New Zealand

    Tertiary teaching experience in Business, Travel and Tourism ManagementOrganised and guided student familiarisation tripsPastoral care

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  Creative Travel & Tours

  • South Africa

  • Business Owner and Operator

    • Jan 2001 - Nov 2003
    • South Africa

    Owned and operated a small travel agency and tour operation.

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  Carletonville City Council

  • South Africa

  • Sport & Recreation Facilitator

    • Jan 1994 - Dec 2001
    • South Africa

    Uni professor invited me to join the project to develop a new sport and recreation centre. I was involved in project from conception through to community needs assessment, construction and were then appointed to the first team to manage the centre. The centre leased space to a popular restaurant and movie theatre. There was an olympic-size outdoor pool next door. I conducted community needs assessment and subsequent programme development for various target groups including youth, primary school kids, ssenior citizens, the disabled. The centre accommodated 32 sports-codes and did outreach programmes to disadvantaged communities. The role included organising large events, hosting large sport competitions and being the positive face of the City Council. The role incorporated tourism development and include initiating a bed-and-breakfast project to encourage the community to develop short-stay establishments after the last hotel closed down. Eleven B&Bs were created as a result.