Bio
Credentials
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UK Tea Master - UK Tea Council
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Experience
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BLEWSTREAM ECOSYSTEM
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Trinidad and Tobago
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Marketing Lead
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Apr 2023 - Present
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Trinidad and Tobago
Collaborative work with leadership and business development teams to bring rigor, passion and practicality to this dynamic and fast growing organisation across key areas:Business Architecture: helping to conceive and develop ideas that drive business identity, messaging, capabilities and industry expertise.Business Design: work with an evolving and adaptive client engagement approach across all aspects of established and next generation marketing, sales and service.Experience Design: assisting in reimagining, designing and deploying valuable human experiences.Business Growth: deliver value with client engagement, technology enablement, cross functional project management and execution.
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Soca Samosa
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Trinidad and Tobago
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Founder and CEO
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Feb 2019 - Present
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Trinidad and Tobago
• Developed and launched a new food brand in Trinidad & Tobago in February 2019• Achieved national coverage within 6 months, with product stocked in major supermarkets and gourmet stores.• Established new revenue streams (all-inclusive events, corporate clients, pop-up markets, and food service) by Carnival 2020.• Doubled business revenue during the pandemic using innovative social media strategies and campaigns resulting in over 1M views of our brand across various platforms.• 2022 Graduate of US Embassy’s Academy of Women Entrepreneurs and Pitch Competition winner.
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Caribbean Natural Resources Institute (CANARI)
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Trinidad and Tobago
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Project Consultant
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Mar 2021 - Nov 2022
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Trinidad and Tobago
A non-profit technical institute that facilitates and promotes participatory approaches to natural resource governance to conserve biodiversity, enhance ecosystem goods and services, and enhance the livelihoods and wellbeing of rural communities in the Caribbean.Consultancy services contracted for the development and execution of Caribbean Green-Blue Enterprise projects including: * Design, implement and test an interactive digital platform hub that consolidates the local green-blue business ecosystem, with the goal of enabling entrepreneurs and micro businesses to grow, thrive and innovate.* Engage and document desk research, interviews, focus group discussions and national workshop sessions to support projects towards strengthening an inclusive green economy.* Support the engagement of stakeholders in an action learning process to explore pathways to strengthen the financing of local green-blue enterprises in Trinidad and Tobago.
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The Roman Catholic Archdiocese of Port of Spain
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Archbishop's House, Port of Spain, Trinidad & Tobago
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Consultant Business Development, Legal and Property
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Jun 2015 - Oct 2018
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Archbishop's House, Port of Spain, Trinidad & Tobago
Reporting to the Auxiliary Bishop and serving as an integral member of the senior management team responsible for the governance of 62 Parishes, 115 schools and over 300 buildings. Responsible for the development and implementation of the Chancery's strategy and contribute to the development of policies, procedures and controls both in the finance and general operational realms. Responsible for asset maximisation directed towards financial and operational sustainability. Strategy and Leadership* Advise the Archbishop, Auxiliary Bishop and other key members of senior management on strategic planning, budgeting, procurement, and policy matters.* Maintain continuous lines of communication, keeping the Auxiliary Bishop informed of all critical issues.* Represent the organization externally, as necessary, particularly in acquisitions, disposals and lease negotiations.Development* Chairman of the Resource Development Committee and charged with creating opportunities for asset maximisation and achieving economies of scale* Lead consultant on all existing revenue generating projects.* Establish the business case for all new ventures Team Development/Leadership* Provide direction for the work of internal departments.* Promote a culture of high performance and continuous improvement that values learning and a commitment to quality.* Mentor and develop staff using a supportive and collaborative approach: assign accountabilities; set objectives; establish priorities; and monitor and evaluate results.Operations* Review of policies, internal controls, standards, and procedures.* Ensure that the Chancery is adhering to the strategic plan, delivering status reports to the Auxiliary Bishop and Finance Council.* Provide analytical support to the Archdiocese's internal management team including development of internal management reporting capabilities.
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The Monarch Tea Room
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O'ahu, Hawaii
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Owner/Manager
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2013 - 2015
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O'ahu, Hawaii
Business Growth* Built business from start up to profit in two months.* Managed pre-opening activities including vendor relations, purchasing, equipment, operations workflow, staff recruitment, training, brand and website development and marketing.* Established a strong 1000+ customer database of private and corporate clients* Responsible for all operations, including yearly planning, cash flow management, compliance with regulations, payroll, inventory, market development and sales strategies, ongoing training.* Overseeing the year end statutory financial statements and management accounts.New Market Development* Opened the market ahead of any competition, winning recognition though a combination of techniques including product demonstrations and referral lead generation.* Nominated in the 2014 Ilima Awards (A Guide to Oahu'sTop Restaurants) for best newcomer* Developed the first Hawaiian Afternoon Tea Service in the state, featured on local and Japanese TV stations, newspapers and online print for a unique service and product.* Successfully launched the first Indian Afternoon Tea Service in the state, sold out within 18 hours, with two month waiting list.* Selected by a number of prestigious hotels to be featured in their welcome pack.* Conducted monthly Tea Tasting Classes in the position of Tea Master
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Build HQ Ltd
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Paddington, London, UK
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Director
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Dec 2007 - Sep 2013
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Paddington, London, UK
• Conceived, created and launched the first independent builders and timbers merchant in Central London in the last 20 years; featured in local newspapers, on ITV news. • Nominated for the National Partnership Works Award which recognizes the contribution Build HQ made to generate local employment in London.• Managed all pre-opening activities including site selection, construction, vendor relations, purchasing, equipment, operations, staff recruitment, and training.• Oversaw a team of up to 10 contractors, and double digit growth per annum over three years.• Directed all aspects of warehouse management, including generating sales and profits, while controlling expenses in inventory.• Direct and administer build contracts, from initial consultation, to recruitment of contractors through to cost control and preparation and submission of planning applications.• Range of duties included sales at the register, coordinating deliveries, credit and cash management, stock management, merchandising, payroll management, recruitment, completing annual accounts, tax returns and PAYE returns.• Developed, implemented and ensured compliance with all store policies and operational standards.• Coordinated and executed a work experience program with local schools.
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Business Link for London
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London, United Kingdom
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Project Manager
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Jun 2002 - Dec 2004
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London, United Kingdom
• Accountable for managing the entire scope of critical projects (circa USD $45 million), and for providing managerial support for the largest funded project at Business Link for London.• Responsible for project delivery, reporting, claims, target management, audit preparation, liaison with partner agencies. • Provided monthly financial and technical updates of any known issues/risks to Chief Operating Officer.• Maintain and complete Project Key Performance Indicators with suppliers in the 33 London Boroughs. • Developed and managed the tendering process for issue of new contracts with supplier base from the 33 boroughs of London.
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Newham General Hospital
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London, United Kingdom
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Project Manager
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Jun 2001 - Jun 2002
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London, United Kingdom
• Worked within a core team to establish project scope, objectives, milestones and deliverables• Setting up and delivering the best practice PM systems and controls.• Preparing project plans, procedures and method statements.• Pro-actively manage project risks and issues and minimise their impact on the hospital• Regularly communicate project expectations to team members and stakeholders and use • their feedback to optimise progress• Coordinate and manage project reporting, project reviews and project steering meetings.
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Education
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1994 - 1997University of the West Indies, Trinidad
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
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