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Bio

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Liz Spade is a seasoned customer success professional with expertise in customer success management, sales strategy, and digital marketing. She holds multiple certifications from reputable institutions, including SuccessHACKER, Pulse Academy by Gainsight, and Udemy.

Credentials

  • Certified Customer Success Manager (CCSM) Level 3
    SuccessHACKER
    Aug, 2022
    - Apr, 2026
  • Certified Customer Success Leader III
    Pulse Academy by Gainsight
    Jul, 2022
    - Apr, 2026
  • Certified Customer Success Manager I
    Pulse Academy by Gainsight
    Mar, 2022
    - Apr, 2026
  • Certified Customer Success Manager II
    Pulse Academy by Gainsight
    Mar, 2022
    - Apr, 2026
  • Certified Customer Success Manager (CCSM) Level 2
    SuccessHACKER
    Oct, 2021
    - Apr, 2026
  • Certified Customer Success Manager (CCSM) Level 1
    SuccessHACKER
    Aug, 2020
    - Apr, 2026
  • Customer Success Manager 101: Foundations to your CSM Career
    Udemy
    Aug, 2020
    - Apr, 2026
  • B2B Sales Strategy to Close 2-5 Big Accounts Every Month
    Udemy
    Jan, 2020
    - Apr, 2026
  • Customer Success: How to Reduce Churn and Increase Retention
    Udemy
    Jan, 2020
    - Apr, 2026
  • Content Marketing Specialist
    DigitalMarketer
    Jun, 2019
    - Apr, 2026
  • Digital Marketing Fundamentals Certificate
    The University of Vermont Continuing and Distance Education
    Jan, 2018
    - Apr, 2026
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Education

  • 2019 - 2020
    Rasmussen University

Suggested Services

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Industry Focus. “Computer Software”

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