Experience

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  Superior Food Services

  • Tamworth, New South Wales, Australia

  • Customer Service Representative

    • May 2017 - Present
    • Tamworth, New South Wales, Australia

• 

  McDonalds

  • Night Shift Supervisor

    • Aug 2010 - May 2017

    Shift supervisor, Organise and manage crew tasks, create shift positioning worksheets based on crew skill, Minimise waste, loss prevention, inventory, cash control, banking, accept invoices, accept deliveries, customer service.

• 

  McDonald's Australia

  • Crew Trainer

    • Jan 2010 - May 2017

    Training & supervising new crew membersCustomer ServiceTaking and filling customer ordersCash registerEftposMaintenance cleaningBaristaFood handling & preparation Curriculum Vitae

• 

  McDonald's Corporation

  • Crew Trainer

    • Aug 2010 - Feb 2015

    *Supervise junior crew members* Assist with training new staff* Ensure Quality Cleanliness & Service* Barista* Customer Service* Customer Recovery* Commucation* Maintenance cleaning* Food Preparation* Standing for long periods*Teamwork

• 

  NSW Department of Education and Communities

  • Swim Instructor

    • Oct 2005 - Dec 2010

    *Interpersonal Skills*Working with Children

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  SKILLED Group

  • Production Floor Worker

    • Jan 2009 - May 2010

    *Process Worker*Food Safety*Food Handling*Dispatch*Food Packaging*Cleaning*Standing for long periods

• 

  SKILLED GROUP LTD

  • Process Worker

    • Jan 2009 - Jan 2010

    Sorting and packing bread rolls into plastic bags.Operate electrical pallet jack.General cleaning of work areaProblem solving.

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  ANNETTE'S SWIM SCHOOL

  • Swimming Instructor

    • Jan 2004 - Jan 2010

    Teaching swimming to all age groups.Liaise with owner manager.Money handling.Reception duties including data entry, filing and taking messages from clients.Lesson planning.Liaising with parents and students.Process and maintain clients records.Answering phones.Allocating students to skill appropriate classes.Managing client complaints and questions.

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  PAYLESS SUPERMARKET

  • Delicatessen Assistant/Sales Person

    • Jan 1995 - Jan 1996

    Slicing and preparing meat trays for display.Preparing chickens for cooking for sale.Liaise with customers.General cleaning within deli area.Announcing products and special items over loudspeaker (spruiking).Liaise with management and staff from other departments.

• 

  NUNDLE GENERAL STORE

  • Shop Assistant

    • Jan 1994 - Dec 1995

    Prepare and cook take-way food as per orders.Liaise with customers and management.General cleaning within the shop.Restock and reface products onto shelves.Money handling including managing the till.

• 

  RAY WHITE REAL ESTATE

  • Junior Receptionist

    • Jan 1995 - Oct 1995

    Answering telephones directing clients to correct operator and taking messages.Collecting rents.Preparing leases and rent receipts.Filing.Money handling.Data entry.Banking.General cleaning duties within the office.Making coffees for staff and clients.Prepare advertising fliers for letterbox drops.