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Experience

    • United Kingdom
    • Financial Services
    • 1 - 100 Employee
    • Transformation Lead
      • Dec 2023 - Present

    • Case Experience Manager
      • Jun 2022 - Jan 2024

      Case Experience Manager @ MPowered. Delivering the art of the possible by ensuring brokers have the best possible experience using our fantastic platform and products. The Case Experience Team is a newly created department, introduced to work in conjunction with sales and operations to improve the experience of our brokers. Message me for more information on what this role entails!At MPowered Mortgages, we know the process of getting a mortgage can and should be better. You need certainty for life’s biggest financial decisions without the hassle and jargon that comes with it.We’ve revolutionised the mortgage process from start to finish with our unrivalled MPowered Platform, giving brokers and their customers control and certainty over their financial future.Harnessing tech, data and AI, we’ve transformed the way applications are made, leaving intermediaries more time to do what they do best – giving advice.MPowered Mortgages are the simple, fast, stress-free mortgages you’ve been looking for.

    • Business Development Manager
      • Oct 2021 - Jun 2022

  • MY MORTGAGE SOLUTION LIMITED
    • London, England, United Kingdom
    • Client Account Manager
      • Sep 2020 - Nov 2021
      • London, England, United Kingdom

  • MORRISON WARD ASSOCIATES LIMITED
    • London, United Kingdom
    • Administrative Assistant
      • Nov 2018 - Nov 2019
      • London, United Kingdom

    • Charity / International Travel - Vietnam and Cambodia
      • Jul 2016 - Aug 2016
      • Vietnam

Education

  • 2018 - 2021
    King's College London
    Bachelor's degree, HISTORY
  • 2020 - 2020
    University of Sydney
    Bachelor's degree, HISTORY

Suggested Services

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Industry Focus. “Financial Services”

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