Bio
Experience
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Service Center Coordinator
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United States
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Aviation & Aerospace
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700 & Above Employee
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Service Center Coordinator
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Apr 2014 - Present
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Quality Specialist
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Nov 2011 - Apr 2014
Review and process documentation associated with incoming aircraft maintenance in preparation for timely and accurate completion of customer logbook entries and return to service.Coordinate the release of aircraft records within various departments of the Service Center, working closely with Quality Inspectors to report, coordinate and monitor daily progress on all in-process work orders.Assist with compilation of Aircraft Records and Condition Survey reports issued by the Inspection department. Work to identify issues and provide process improvement suggestions for decreasing error rates and increasing efficiency.
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Training Coordinator / Admin Sr.
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Nov 2005 - Nov 2011
Provided executive administrative support to internal and external sales teams, including computer and mobile phone troubleshooting, conference call coordination, database assistance, verbal and electronic requestsScheduled all corporate travel arrangements; provide recommendations concerning budget status with focus on meeting / beating corporate goals for decreased travel expendituresPrepared accurate sales proposals for current / prospective customers, to include thorough proofread before deliveryProvided back-up coverage for busy reception desk: greeting customers, answering / routing switchboard calls, hotel and car arrangements, monitoring conference room scheduling, catering, assisting with company functions, etc.Made suggestions to enhance Marketing efforts and actively seek ways to utilize Lean strategies to increase personal efficienciesMonitored all Training requirements, ensuring personnel are scheduled and / or current; record completed training in Learning Management System; manage employee training folders in preparation for all audits
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Tim Daggett Gold Medal Gymnastics
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Agawam, MA
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Gymnastics Coach
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Sep 2008 - Oct 2014
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Agawam, MA
Girls Team, Excel and recreational gymnastics coach; specializing in dance, optional choreography, balance beam and floor exercise.
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Market Masters-Legal
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Northampton, MA
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Administrative Assistant
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Jul 2003 - Nov 2005
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Northampton, MA
Maintained schedule and calendar for President and Vice-President; answered and routed internal and external calls for busy, national advertising agency; greeted all visitorsResponsible for company travel arrangements, meeting and event coordination (including annual holiday party), mass mailings, correspondence, expense reporting, supply ordering, data entry, file maintenance, etc.Maintained and updated current/prospective client information via ACT! DatabaseProofread and edited all marketing material
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Education
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2012 - 2014Embry-Riddle Aeronautical University
Corporate Aviation Management -
1999 - 2003University of Massachusetts Dartmouth
Bachelors, English Writing / Communications -
1996 - 1999Agawam High School
Suggested Services
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Industry Focus. “Aviation and Aerospace”
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