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Lisa Walker is a seasoned administrative professional with 20+ years of experience in office management, customer service, and real estate support. She holds an Associate of Arts and Sciences degree in Paralegal and has worked as an Executive Assistant for multiple companies, including Potomac Financial Services Group/Divorce Financial Solutions/QDRO Solutions and TCG Management Corporation.

Experience

    • Executive Assistant
      • Nov 2016 - May 2019
      • Frederick, Maryland

      As an Executive Assistant for three separate companies, I provided daily support for everyday operation and assisted with many areas which are listed below.▪ Managed office operations including greeting clients, answering phones, scheduling appointments and other daily responsibilities. ▪ Contributed to smooth business operations by planning and organizing meetings and conferences, including conference calls.▪ Screened incoming mail, publications and other correspondence and direct them to team members. ▪ Responded to emails and other correspondence to facilitate communication and enhance business processes.▪ Allocated tasks and managed complex calendars and administrative functions with focus of executive availability.▪ Developed and maintained automated alert system for upcoming deadlines on incoming requests and events.▪ Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.▪ Kept physical files and digitized records organized for easy updating and retrieval by any team member with access.▪ Processed invoices/applications for license renewals, subscriptions, continuing education and memberships. ▪ Prepared invoices for clients for services rendered.▪ Managed office inventory by restocking supplies. ▪ Obtained information to complete data entries for applications andsoftware programs.▪ Assisted in the preparation and completion of document agreements anddraft models of Qualified Domestic Relations Order (QDRO).▪ Handled logistics, catering, agendas and travel arrangements for meetingand event planning for executives.

  • Town of Mount Airy
    • Mount Airy, Maryland
    • Administrative Assistant
      • Oct 2013 - Nov 2016
      • Mount Airy, Maryland

      Worked closely with the Town Clerk and the Planning and Zoning Commission for the Town of Mount Airy while providing daily support and assisted with many areas, several of which are listed below.▪ Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors. ▪ Composed internal and external correspondences for mayor, council and commissions as well as reviewed all documentation to eliminate errors.▪ Identified and recommended changes to existing processes to improve accuracy, efficiency and responsiveness of customer service department.▪ Prepared meeting minutes for all Town Council (open and closed meetings), Board of Elections, Planning and Zoning Commission meetings as well as public hearings.▪ Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.▪ Created PowerPoint presentations for town development purposes. ▪ Coordinated travel arrangements, including registrations for hotel and the annual Maryland Municipal League (MML) convention.▪ Assisted in the planning of events such as the Business Card Exchange, “If IWere Mayor” contest, Town Volunteer dinner, and the annual MML dinner for Carroll and Frederick County Chapters.

  • TCG Management Corporation
    • Baltimore, Maryland Area
    • Executive Assistant
      • Jul 2001 - Jun 2013
      • Baltimore, Maryland Area

      ▪ Selected as Employee of the Year – 2011▪ Performed administration tasks such as filing, developing spreadsheets,faxing reports, photocopying and scanning documents for inter-departmental use.▪ Facilitated hiring of new employees by scheduling pre-employment testingand oversaw completion of required paperwork. Processed and maintained security clearances for all employees, contractors & sub- contractors with Homeland Security.▪ Ensured smooth operations by supporting executive team during $12M renovation project.▪ Reviewed accuracy of hours prior to submission for processing of payroll.▪ Assisted in the preparation of vendor contracts and maintained currentcertificate of liability insurances.▪ Successfully planned and executed corporate meetings, luncheons andspecial events for employees such as parties, picnics, team building and reward functions. Helped establish company recognition and incentive programs to promote team spirit.

Education

  • Stevenson University
    Associate of Arts and Sciences (AAS), Paralegal
  • Franklin High School
    High School Diploma

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Real Estate”

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