Experience

• 

  Gulf Coast Underwriters

  • Tampa, Florida

  • Commercial Account Manager

    • May 2017 - Jan 2019
    • Tampa, Florida

• 

  Swafford Insurance Group

  • North Tampa

  • Commercial Specialist

    • Apr 2016 - Feb 2017
    • North Tampa

• 

  LaPlante Agency

  • Clearwater, FL

  • Commercial Account Executive

    • Jan 2013 - Jan 2016
    • Clearwater, FL

    Processing/reviewing/sending insurance policies, complete Acord applications along with company specific & surplus lines applications; marketing of renewals and new business, rating/quoting, endorsements, certificates, etc. Client and company contact, providing customer service and answering questions

• 

  Whiting Agency

  • Spring Hill, FL

  • Personal Lines Account Manager

    • Aug 2011 - Dec 2012
    • Spring Hill, FL

    Process insurance policies, new business & renewal quotation/marketing, Auto, Homeowners, Umbrella, Flood, Boat/Watercraft and more, endorsement ordering and on-line processing, expiration lists and new business info collection, quotation & presentation.Client and company contact, via phone & in person, providing customer service, answering questions, etc.

• 

  Empire Underwriters (MGA)

  • Tampa, FL

  • Commercial Lines Underwriter

    • May 2011 - Dec 2011
    • Tampa, FL

    Processed New Agent Contracts, reviewed & submitted Acord/supplemental applications to obtain quotations for various agents for the MGA, processed proposals, computer input for all new agents, producer/agent contact via email, phone calls, fax, checked & mailed policies, processed endorsements and various other Brokerage tasks.

• 

  All Lines Insurance Group

  • Clearwater, FL

  • Commercial Account Executive

    • Apr 2006 - Nov 2009
    • Clearwater, FL

    Processed insurance policies, completed Acord, company & surplus lines applications; marketing of renewals and new business, rating/quoting, endorsements, certificates of insurance, renewal & new business proposals, etc. Client and company contact, providing customer service and answering questions

• 

  Brooke Insurance & Financial Corp

  • Tarpon Springs, FL

  • Commercial Account Executive

    • Jan 2004 - Apr 2006
    • Tarpon Springs, FL

    Processed insurance policies, completed Acord, company & surplus lines applications; marketing of renewals and new business, rating/quoting, endorsements, certificates, etc. Client and company contact, providing customer service and answering questions

• 

  K-Mart Corporation

  • Herkimer, NY

  • Front End Supervisor

    • Jul 2002 - Apr 2003
    • Herkimer, NY

    Opening and closing front end registers and self check-outs Supervising employees Service desk customer service representative Western Union transactions

• 

  Slaton Insurance / JLB Enterprises

  • West Palm Beach, FL

  • Commercial Account Executive

    • Nov 1999 - May 2000
    • West Palm Beach, FL

    Processed insurance policies, applications; marketing of renewals and new business and rating/quoting Client and company contact, providing customer service and answering questions

• 

  Palm Beach Insurance Central, Inc (PBIC) - Clark, Oen, Johnson & Fischer, Inc

  • Commercial Lines CSR

    • Aug 1986 - Aug 1999

    Processed/revised insurance policies, completed Acord, company & surplus lines applications; marketing of renewals and new business, rating/quoting, endorsements, certificates of insurance, renewal & new business proposals, etc. Client and company contact, providing customer service and answering questions

  • Systems Administrator / Operations Manager

    • Aug 1986 - Aug 1999

    Maintenance and administration of (11) User Delphi/Redshaw Master Insurance Management System using Wang Terminals. Maintained, updated and installation of updates/upgrades, new programs and office hardware.It was my responsibility to handle any & all problems that occurred concerning the computer systems hardware or software programs. Between 1989-90, the Agency Management System was upgraded to the Delphi/Redshaw Insurance Agency Management System, Elite v5.0

• 

  Palm Beach Insurance Central, Inc (PBIC) -

  • West Palm Beach, FL

  • Personal Lines CSR

    • 1987 - 1988
    • West Palm Beach, FL

    Process insurance policies, new business & renewal quotation/marketing, Auto, Homeowners, Umbrella, Flood, Boat/Watercraft, etc, endorsement ordering/processing including on-line processing, expiration lists and new business information collection, quotation & presentation. Client and company contact, via phone & in person, providing customer service, answering questions, etc.

• 

  Palm Beach Insurance Central, Inc (PBIC) - Clark, Oen, Johnson & Fischer, Inc

  • West Palm Beach, FL

  • Receptionist – Office Assistant

    • 1986 - 1987
    • West Palm Beach, FL

    Answering phones, filing, Certificates of Insurance and basic office activities