Experience

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  ZAF Energy Systems Inc. (ZAFSYS)

  • Joplin, Missouri, United States

  • Technician

    • Jun 2019 - Present
    • Joplin, Missouri, United States

    Technician at Zaf/Aesir

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  Fletcher Toyota

  • Joplin, Missouri Area

  • Professional Sales Consultant

    • Feb 2017 - Jun 2019
    • Joplin, Missouri Area

    Deliver great customer service and sales experience to make the purchase of a vehicle as worry free as possible. My customers get a fast, friendly and fun purchasing experience.

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  Roper Auto Group

  • Joplin, Missouri Area

  • Sales Professional

    • Apr 2016 - Jun 2019
    • Joplin, Missouri Area

    •Generate and qualify leads•Source and develop client referrals•Prepare sales action plans and strategies•Schedule sales activity•Develop and maintain a customer database•Plan and conduct direct marketing activities•Make sales calls to new and existing clients•Develop and make presentations of company products and services to current and potential clients•Negotiate with clients•Prepare and present sales contracts•Conduct product training•Maintain sales activity records and prepare sales reports•Respond to sales inquiries and concerns by phone, electronically or in person•Ensure customer service satisfaction and good client relationshipsfollow up on sales activity•Perform quality checks on product and service delivery•Monitor and report on sales activities and follow up for management•Carry out market research and surveys•Participate in sales events•Monitor competitors, market conditions and product development

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  The Spigarelli Law Firm

  • Legal Assistant

    • Jul 2013 - Jun 2019

    •Answer, screen and direct inbound phone calls.•Receive and assist clients and escort them to correct destinations; offices, rooms or meeting rooms.•Perform general secretarial duties, including – meeting scheduling, appointment set up, faxing and mailing.•Take verbal and written messages and transmitted them to exact person/destination.•Receive and sorted email and electronic deliveries.•Maintain meeting diary – manually or electronically, as required.•Accepted letters and packages delivered to the front desk and distributed to appropriate staff.•Handle general requests for information and data.•Interact well with the public.•Handle delicate situations, such as – customer requests, special needs and complaints.•Perform basic customer service functions.•Coordinate maintenance of the front desk reception area equipment, furniture, lighting, applications and brochures.•Maintain a neat, tidy and pleasant appearance of the reception area.