Experience

• 

  American Solutions for Business

  • Expanded Services Specialist

    • Feb 2024 - Present

    Product Sourcing, Order Processing, Business Development, Sales Support, Concierge Customer Service, PowerPoint Presentations, Daily Organization, Sales Analysis

• 

  HALO - The Perfect Promotion

  • Brand Specialist

    • Jun 2022 - Dec 2023

    Working with The Perfect Promotion Team, not only allows us to provide you with prestige customer service; but our industry experience enables us to provide your company with the best possible program to promote your brand. Business development and customer SWOT analysis.

• 

  iPROMOTEu

  • Affiliate Relations Manager / Executive Administrative Assistant

    • Jun 2011 - Jun 2022

    Executive Assistant to Vice President, daily calendar, project management, sales analysis, meetings, agenda, mailings, department situation evaluations & escalation. All items handle with confidentiality & discretion. Being a team player, I'm always willing to lend a hand & provide back-up support to every department.Skill Set* Great at multi-tasking & managing multiple deadlines* Exceptional Customer service & vendor negotiations* Database management & sales evaluation reporting* Product research, sales assistance, proposals & presentations* Accounting - receivables, payables, G/L, reporting* Works well independently & as a part of a team* Microsoft Word, Excel, Outlook, PowerPoint, OneNote, Teams* ESP, SAGE,* Evaluating processes & procedures to identify problem areas and increase efficiency* Paylocity Payroll Processing & Account Set-up* SVB & BMO On-line BankingPayroll Manager * Reporting & processing weekly payroll* Contract Reviews & Sales EvaluationsAccounts Payable * Providing additional support during COVID to ensure all items were addressed & processedVirtual Assistant Program* Monthly Billing & ReportingSales Assistant Program* Monthly Billing & Back-up Vacation Coverage Contract Processing * Processed incoming Affiliate Contracts, monthly & annual sales review* Instituted Affiliate Background checks, website confirmation & google researchSenior Affiliate Relations Manager * Providing the Executive Management Team with customer service resolutions * Training Affiliate Service Managers Strategic Account Manager / Affiliate Relations Manager * Provided white glove customer service to Top Sales Accounts which resulted in increased sales goals. Senior Production Specialist * Provided industry training & problem resolutions.On-Boarding Specialist / Affiliate Services Specialist * Using my industry knowledge & experience, created the on-boarding system* Responsible for training & transitioning customers

• 

  JP Advertising, Inc.

  • Exec. Administrative Assistant /Office Mgr

    • Oct 1995 - Jun 2011

    JP Advertising, Inc. a local company that specializes in custom imprinted promotional items in the advertising specialties field. * Administrative Assistant to the President* Receptionist * Responsible for all aspects of daily office operations * Office Administration* Vendor negotiations & problem resolutions* Work as a liaison between our sales reps, vendors and customers* Research product sourcing & pricing, create sales presentations, order processing & follow-up to ensure all deadlines were met.* Manage the multiple deadlines for each of sales rep team to ensure that our customers’ needs were met * Bookkeeping/accounting/order processing system* Experienced in promotional products, silk-screening and embroidery services