Experience

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  Nutanix

  • San Jose, California, United States

  • Director, Technical Publications

    • May 2022 - Present
    • San Jose, California, United States

    Leading a globally distributed team of 35 responsible for software, hardware, and solutions documentation, publishing tools, tools development, metrics, SEO, and localization.

• 

  NETGEAR

  • United States
  • Computer Networking Products
  • 700 & Above Employee

  • Senior Director, Content Development and Product Data Management

    • Apr 2016 - May 2022

    As head of content development (documentation, knowledge base, and localization) and product data management, led globally distributed team of 20.

  • Senior Group Manager, Documentation

    • Jan 2013 - Mar 2016

    Responsible for all post-sale technical content, including product documentation, UI text review, and KB articles.

  • Senior Lead Technical Writer

    • Mar 2011 - Dec 2012

    Responsible for documentation for all storage products.

• 

  Freelance Writing and Editing

  • San Francisco Bay Area

  • Sole Proprietor

    • 2002 - 2012
    • San Francisco Bay Area

    Offered freelance technical editing services and writing and editing services in journalism.

• 

  Hitachi Data Systems

  • Santa Clara, CA

  • Senior Technical Writer

    • 2008 - 2011
    • Santa Clara, CA

    Wrote and edited technical marketing white papers.

• 

  Sun Microsystems

  • Santa Clara, CA

  • Technical Editor

    • 2004 - 2007
    • Santa Clara, CA

    Edited manuals, white papers, survey questions, presentations, and data sheets.

• 

  Gilroy Dispatch

  • Gilroy, CA

  • City Editor

    • 2001 - 2002
    • Gilroy, CA

    Managed several reporters, planned and executed editorial calendar, assigned photographers, and designed news pages.

• 

  Morgan Hill Times

  • Morgan Hill, CA

  • Staff Writer

    • 2000 - 2001
    • Morgan Hill, CA

    Covered city hall, police and fire beats, wrote hard news and feature stories, and edited other reporters’ articles.