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Lisa Jacobs is a seasoned business professional with 13+ years of experience in administration, credit, sales, and leadership. She has expertise in customer service, process improvement, forecasting, and product development. Jacobs has held various roles, including Billing Specialist, Business Office Manager, Senior Credit Coordinator, and Administrative Assistant/Credit Coordinator II.

Credentials

  • Introduction to Business Management
    -

Experience

    • United States
    • Mental Health Care
    • 1 - 100 Employee
    • Billing Specialist
      • Feb 2019 - Present

    • Business Office Manager
      • Jan 2019 - Present

    • Business Office Manager
      • Jan 2019 - Present

    • United States
    • Medical Equipment Manufacturing
    • 700 & Above Employee
    • Senior Credit Coordinator
      • Jan 2011 - Present

    • Senoir Credit and Collections Representative
      • Dec 2010 - Present

      A general knowledge of company products, services, and policies. Documents collection efforts and legal action in JD Edwards and Mfg Pro to maintain accounts, process orders and updated data tracking information. Identifies, documents and tracks past due accounts. Works with sales, customer service and management across multiple divisions, customers and internal staff to resolve billing and collection issues in a timely manner.

    • Consultant
      • 2000 - 2010
      • McDonough

      Provided guidance and development in creating a new start up company. Responsible for completing point of sale objectives and general quality of service, created relationships with follow-up calls on services offered and management leadership in creating employee teams.

    • Office Manager and Sales Representative
      • 2007 - 2009
      • Stockbridge, GA

      Assisted in daily operations of company including scheduling service calls, performed water chemistry analysis and provided assistance in the sale of proper chemicals and equipment to customers. Performed administrative tasks including billing, collections, maintaining consistent inventory of all office supplies and daily ledger balances and deposits.

    • Experienced Data Entry Specialists
      • 2004 - 2006
      • Burlington, MA

      Maintained the entry and integrity of data related to the corporate systems while verifying all data entered was accurate and would meet or exceed customer requirements. Filed and sorted mail; performed all tasks with a high degree of accuracy, reliability and attention to detail with the ability to work closely with others in a team environment.

  • OSRAM SYLVANIA
    • Danvers, MA
    • Administrative Assistant/Credit Coordinator II
      • 1997 - 2004
      • Danvers, MA

      Sorted and processed all incoming and outgoing mail. Responsible for preparation and distribution of monthly financial reports to assist in improving collection percentage. Created form letters, spreadsheets and utilize fiche and financial reports to reduce over 90 day past due balances. Communicated with accounts by telephone and fax to aid in the collection and resolution of past due issues. Maximized the use of SAP to maintain accounts through research, resolution and follow up of such problems as pricing, shortage and claiming. Ability to multi task and prioritize issues in a timely, complete, and accurate manner. Collaborated with customers, sales, customer service and other departments to identify and correct errors in customer billing.

Education

  • 2000 - 2002
    Leslie University
    Bachelors in Business Management, Accounting and Business/Management
  • Leslie University
    BA Business Managment, Accounting and Business/Management

Suggested Services

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Industry Focus. “Business Services”

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