Experience

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  RadioShack

  • Deerfield Beach, FL

  • General Manager

    • Sep 2011 - Feb 2012
    • Deerfield Beach, FL

    ♦Took location from worst in district to sixth out of 19 locations in four months♦Responsible for meeting daily sales goals, training, monthly audits and recruiting♦Store P&L management♦Enforcing company policies and procedures♦Implemented neighborhood outreach program

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  Self-Employed

  • Nantucket, MA and Kansas City, MO

  • Small Business Consultant/Professional Organizer

    • Feb 2006 - Aug 2011
    • Nantucket, MA and Kansas City, MO

    ♦Assess current situations for failing small businesses.♦Assimilate goals and objectives of business owner♦Identify competition♦Develop following strategies, going forward, to ensure best possible scenario forsuccess♦Streamlining overhead (fixed expenses)♦Consolidation of non-active inventory♦Develop e-commerce where applicable♦Management/team sales building and coaching♦Develop and implement advertising and marketing budget and programs♦Monitor progress daily

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  Career Education Corporation

  • Livingston and Piscataway, NJ

  • Vice President of Admissions and Marketing

    • Aug 2005 - Nov 2005
    • Livingston and Piscataway, NJ

    ♦ Total Direct Reports – 3 Floor Directors, 6 Associate Directors, 30 AdmissionsRepresentatives Phone Room Team of 10 (dotted line), 3 Admins, 5 Receptionists♦ Responsible for identifying opportunities for growth and profitability as it relates to sales,customer service and interdepartmental relationships.♦ Responsible for driving top line revenue for both campuses (average price point 25K)♦ Partnered in development of 2006 budget for Admissions (both campuses)14 millionbudget♦ Developed and implemented plan to manage sales/enrollments through conversion rates♦ Increased show rate by 15 percentage points.♦ Averaged 15% lead to enrollment ratio♦ Development of Student Referral Programs, Employee and Student Benefits Program♦ Specific focus in areas of State and Federal Compliance as it relates to rules andregulations of State of New Jersey, D.O.E. and accrediting body (A.C.I.C.S.)♦ Trained and cultivated proactive tactical and strategic planning of management andsales force in areas of marketing, sales, customer service, employee/student retentionrates and compliance.♦ Developed marketing plan for new programs initiative, placing focus on areademographic marketability.♦ Developed “student commitment program”.

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  Kaplan University

  • Boca Raton, FL

  • Director of Admissions

    • Aug 2003 - Oct 2004
    • Boca Raton, FL

    ♦ Total Direct Reports – Five Floor Directors, 80 Admission Advisors (AccountExecutives), 10 Financial Aid Officers (dotted line reports), 10 Registration Coordinators,one Admin.♦ Consistently achieved Number One Producer status in companywide sales.♦ Average price point 30K♦ Accomplished an average student retention rate, after enrollment, of 96%; which was thehighest companywide.♦ Average enrollment per six-week cycle: 800 students♦ Developed Military vertical to engage active Military individuals in education whileserving by utilizing employees at Kaplan who are veteran military. Increased militaryenrollments by 150%.♦ Developed a “Live Chat” vertical.♦ Implemented proactive sales training for phone sales.♦ Managed an $8M budget.♦ 6% lead to close

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  Self-Employed

  • Boca Raton, FL

  • Sales and Marketing Consultant

    • Jun 2002 - Aug 2003
    • Boca Raton, FL

    ♦Responsible for the escalation of two small ($2M) manufacturing and distributioncompanies to the next level, increasing sales and profitability 10% in first 90 days.♦Implemented various diversifications of product and marketing strategies toaccommodate and bolster consumer market.♦Restructured/renegotiated vendor contracts to implement, enhance, and revitalizegoodwill incentives back to the company.♦Created and instituted company’s first “Employee Handbooks.”

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  TechSkills

  • Greater Nashville Area, TN

  • Regional Vice Preseident of Sales and Marketing

    • Jul 2000 - Jun 2002
    • Greater Nashville Area, TN

    ♦ Direct Reports - Two District Managers, 14 Branch Managers, 50 Account Executives,50 Mentors (Teachers) and 14 Office Managers♦ Highest achievement of Area sales and double-digit profitability company wide♦ Exceeded $10.2M annual sales target by almost $2M.♦ Produced top five of the top 10 sales producing branch locations.♦ Produced 60% of top 10 percent of individual sales producers.♦ Responsible for monitoring/restructuring marketing vehicles (25K/month/branch)♦ President’s Club Award winner♦ Highest lead of interview-to-close ratios company-wide♦ Key troubleshooter, sent in to all markets company-wide

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  CompUSA

  • Orlando, FL

  • Market Manager – State of Florida; Call Center Manager of IT Sales (1,200 reps) – Dallas, TX

    • Feb 1997 - Nov 1999
    • Orlando, FL

    ♦ Top 10 percentile in national technology training sales and profit performance♦ Increased call center training solution sales from $521K to $930K in six weeks.♦ Achieved first in Regions annual technology training sales.♦ Most profitable training sales in market in Region♦ Greatest training sales percentage of contribution to CompUSA total store sales

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  Luria's

  • West Palm Beach, Florida Area

  • General Manager

    • Sep 1995 - Nov 1997
    • West Palm Beach, Florida Area

    ♦ Direct Reports – Five Department Managers, 85 full- and part-time sales personnel♦ Achieved in excess of $7M in annual retail sales.♦ Managed team of 75 sales associates and 10 department managers.♦ Achieved first in chain in sales and profitability.♦ Achieved first in chain for diamond sales.♦ Effective Profit and Loss Management♦ Lowest shrink percentage in chain♦ Managed and executed successful liquidation of four of Luria’s 50 locations underGordon Brothers, Inc.