Experience

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  Air & Space Forces Association

  • Arlington, Virginia, United States

  • Program Engagement & Outreach Manager - CyberPatriot

    • Mar 2023 - Present
    • Arlington, Virginia, United States
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  CID Entertainment

  • VIP Services

    • Sep 2016 - Present

    Providing the ultimate event experience for fans looking to enhance the way they enjoy their passion• Load in and load out stage boxes and create custom VIP area• Greet guests with enthusiasm as they arrive to the venue• Offer knowledge and experience concerning the location• Prep merchandise bag...

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  RK&K

  • Baltimore, Maryland, United States

  • Human Resources Specialist

    • Mar 2022 - Mar 2023
    • Baltimore, Maryland, United States
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  The Johns Hopkins University School of Medicine

  • United States
  • Hospitals and Health Care
  • 700 & Above Employee

  • Sr. HR Coordinator

    • Feb 2019 - Mar 2022

    Providing an extensive range of HR support to over 1,500 individuals, including leadership, managers, staff & faculty• Promoted from HR Coordinator to Sr. HR Coordinator after < 2 years of employment• Primary individual responsible for the facilitation of the department wide JHU Radiology Success Factors Annual Review System• Program co-facilitator to implement new Just Culture Program to all Radiology management • Main point of contact that collaborates interdepartmentally to ensure that all Radiology payroll/compensation inquiries are executed • Maintain, manage and curate companywide paperwork surrounding Employee Leave (FMLA, STD, Birth Recovery, Parental Leave)• Interdepartmental liaison coordinating development of departmental policies & procedures with management• Responsible for managing onboarding and out-processing of all Radiology Staff & Faculty• Redesigned new hire database system for efficiency to maintain and track multiple functions surrounding critical employee actions • Designated team lead to resolve day to day employee issues in collaboration with management • Facilitator of departmental team building events as Co-Chair of Radiology Engagement Committee• Audit staff timesheets via E210 data entry system

  • HR Coordinator

    • Jun 2017 - Feb 2019

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  Live Nation Entertainment

  • Washington D.C. Metro Area

  • Guest Services

    • Sep 2016 - Oct 2017
    • Washington D.C. Metro Area

    Creating a welcoming environment and an unforgettable experience for all that visit the venue• Greet guests with enthusiasm upon entering and exiting the venue• Listen and help facilitate requests of all guests• Assist guests when necessary and offer help navigating around the building• Maintain ...

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  Safeware, Inc.

  • Maryland

  • Customer Service Representative

    • Apr 2016 - Jun 2017
    • Maryland

    Providing high caliber customer service through thorough communication and quick problem resolution• Effectively manage high volume of incoming calls and emails• Successfully organizing, entering and fulfilling large amounts of product orders• Identify and assess customers needs to achieve satisf...

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  Washington City Paper

  • Washington, District Of Columbia

  • Volunteer

    • Oct 2016 - Mar 2017
    • Washington, District Of Columbia

    Crafty Bastards Arts & Crafts Fair•Assisted with filling and distributing volunteer gift totes•Communicated with visitors, staff and vendors to ensure a fun and welcoming environment•Provided high quality support to staff and management as needed

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  Alpha Natural Resources

  • Emerald Mine, Waynesburg, PA

  • Human Resources Assistant

    • Jun 2011 - Nov 2015
    • Emerald Mine, Waynesburg, PA

    Critical support role managing office functions for 800+ union and non union employees• Offered employee support in answering workforce questions regarding employee retirements, benefit inquiries, pay policies and procedures, Workers Compensation &amp; FMLA, resulting in extensive Union Contract ...