Bio
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Topline AI
Lisa Escalera is a seasoned claims and customer service professional with experience in high-risk review, identity theft prevention, and merchant support. She holds an Art Teacher Education degree from Arizona State University.
Experience
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United States
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Insurance
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700 & Above Employee
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Claims Quality Analyst - High Risk Review
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Oct 2023 - Present
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Insurance Claims Processor
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Oct 2020 - Oct 2023
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Merchant Escalation Support Specialist
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Sep 2018 - Sep 2020
Assist merchants with escalated issues including payment disputes and reporting issues.
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Identity Alert Specialist
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Oct 2016 - Sep 2018
Take inbound and outbound calls. Assist members with placing mediation calls to close fraudulent applications. Educate members on identity theft.
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Keyholder
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Aug 2012 - Mar 2017
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Education
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2012 -Arizona State University
Art Teacher Education
Suggested Services
This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection
Industry Focus. “Business and Professional Services”
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References
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