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Bio

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Lisa Escalera is a seasoned claims and customer service professional with experience in high-risk review, identity theft prevention, and merchant support. She holds an Art Teacher Education degree from Arizona State University.

Experience

    • United States
    • Insurance
    • 700 & Above Employee
    • Claims Quality Analyst - High Risk Review
      • Oct 2023 - Present

    • Insurance Claims Processor
      • Oct 2020 - Oct 2023

    • Merchant Escalation Support Specialist
      • Sep 2018 - Sep 2020

      Assist merchants with escalated issues including payment disputes and reporting issues.

    • Identity Alert Specialist
      • Oct 2016 - Sep 2018

      Take inbound and outbound calls. Assist members with placing mediation calls to close fraudulent applications. Educate members on identity theft.

    • Keyholder
      • Aug 2012 - Mar 2017

Education

  • 2012 -
    Arizona State University
    Art Teacher Education

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Business and Professional Services”

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