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Lisa Declercq is a seasoned HR professional with 20+ years of experience in talent management, workforce planning, and organizational development. She has a strong background in customer service, sales, and leadership, with expertise in strategic planning, time management, and human resources. Declercq has held various roles in executive search, recruitment, and HR management, including positions at Illuma Search Partners, TroopHR, Methodist Children's Home Society, Mango Languages, and Aspen Skiing Company.

Credentials

  • Holistic Health and Nutrition
    University of North Carolina at Charlotte
    Dec, 2020
    - Apr, 2026
  • SHRM - Certified Professional (SHRM-CP)
    SHRM
    Dec, 2020
    - Apr, 2026

Experience

    • United States
    • Human Resources
    • 1 - 100 Employee
    • Associate Director, Executive Search
      • Apr 2023 - Present

    • Senior Associate, Executive Search
      • Mar 2021 - Apr 2023

      Illuma is an executive search firm guided by the experience and passion to see growth stage companies reach their full potential. Backed by VC/PE firms, our clients lean into our industry expertise to navigate their biggest opportunities and challenges. Have had the privilege of supporting C-Suite and VP level research and candidate management for clients in quantum computing, cloud support services, e-commerce, supply chain management, fintech, and more.

    • Troop Member
      • Feb 2022 - Present

    • Human Resources Team Member
      • Mar 2020 - Mar 2021

      Noted as Crain's "Best-Managed Nonprofit" of 2020, MCHS is a child-welfare agency located in Detroit offering services across foster care & adoption, residential, transitional living, senior programming, teen infant parenting services, and more. Took this time to work within a field I'm incredibly passionate about. In a year of several acquisitions, contributed to workforce planning and recruiting for essential staff during a period of rapid growth within Covid.

  • Mango Languages
    • Farmington Hills, MI
    • HR Director
      • 2016 - Jul 2019
      • Farmington Hills, MI

      • Joined the start-up technology company with a small workforce and facilitated rapid growth within first 6 months, building out all facets of the HR department.• Fostered synergies between management-level personnel, orchestrating biweekly meetings for managers to discuss interdependencies and accountability across the various business functions.• Prioritized operational streamlining and process engineering with the aim of strengthening interdepartmental collaboration and communication, working closely with the leadership team in each department to understand and improve internal workflows.• Standardized procedures for sourcing, interviewing, hiring, and recruiting candidates, enabling the company to secure top talent within a <45-day hiring turnaround.• Ensured policies, procedures, and HR programs were consistently administered in compliance with organizational goals, professional standards, and state and Federal regulatory requirements.

    • United States
    • Travel Arrangements
    • 700 & Above Employee
    • HR, Operations, & Sales - Assistant Manager
      • 2011 - 2015

      • Established and defined the role of Assistant Manager to enhance the overall effectiveness of the organization, overseeing a staff of customer service, operations, and sales professionals.• Coordinated the full hiring process, including screening candidates, scheduling interviews, administering skills assessments, performing reference checks, coordinating pre-employment and random drug testing, delivering job offers, presenting benefits, completing new-hire paperwork, on-boarding new staff members, and coordinating new hire training.• Partnered with the HR Manager to build new attendance and tardy policies and develop disciplinary processes that supported fairness and consistency.• Maintained accountability for employee relations and talent management, including administrating a progressive discipline program as well as performance coaching.

    • National Sales Assistant
      • 2010 - 2011

      Conceptualized “Heads Up,” a biweekly newsletter delivered company-wide to highlight major groups, sales contracts, and promotions, which increased communication with frontline staff to best support clients once in-house.

    • Frontline Sales Lead
      • 2009 - 2010

Education

  • Arcadia University
    Bachelor of Arts (BA), Applied Psychology
  • Rutgers University - Camden
    Doctor of Law - JD, Law

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Human Resources”

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