Bio
Experience
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United States
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Events Services
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1 - 100 Employee
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Property Manager
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Oct 2016 - Present
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Wedding Cake Designer
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Jul 2014 - Present
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Banquet Manager
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Apr 1991 - Present
Work with clients both corporate and social oversee serving/wait staff ensuring that event flows smoothly, that McHale's standards of excellence for customer service are carried out and 100% customer satisfaction is achieved
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Assistant Event Planner
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Jul 2013 - Jul 2014
Assist the event planners by taking sales appointments which consists of showing the venue to potential clients, explaining room layout and flow of events. discussing menus/packages and pricing /policies, booking events, accepting deposits, following up with event planner to make sure client's needs and expectations are met
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Hall Manager
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Jul 2008 - Jul 2014
Ensure that the venue is cleaned and maintained, maintain dry stock, beverage and linen inventories, contact/ meet with clients and vendors to arrange event specific set-up/break down times and details ensure that the banquet room is set according to the room layout and banquet event order, work with event planners and banquet managers to ensure that all details are executed as promised to the client/host
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Property Manager
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May 2000 - Jul 2008
Oversaw and or performed all maintainence on three properties and performed general contractor duties on all facilities upgrades and remodeling projects.(worked with architects, designer and all contractors on several large remodeling/expansion projects of banquet facilities both inside and out )
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Office Manager
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May 1995 - May 2000
Responsible for maintaing Accounts Receivables and Accounts Payables, prepared and delivered daily Bank deposits , balanced cash drawers, prepared daily journals/ledgers, maintained office equipment, ordered supplies,
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Kitchen Manager
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May 1988 - May 2000
Oversee all operations in the kitchen, order all necessary food and supplies, track inventory and food costs food prep and maintain kitchen equipment, deliver and set up all catering staying until event end to ensure 100 percent customer satisfaction.
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Customer Service Associate
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May 1986 - May 1998
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Assistant Kitchen Manager
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Sep 1986 - May 1988
Take orders over the phone, Prepare food and fill all catering orders, report supplies and equipment needs to manager
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Education
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1986 - 1992Northern Kentucky University
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1986 - 1988Northern Kentucky University
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Northern Kentucky University
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Northern Kentucky University
Suggested Services
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Industry Focus. “Hospitality”
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