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Experience

  • Hera VA Solutions
    • West Yorkshire, England, United Kingdom
    • Virtual Assistant
      • Apr 2021 - Jan 2024
      • West Yorkshire, England, United Kingdom

      Dedicated and customer focussed Senior Administration Executive with wide ranging experience in secretarial, office management and personal/executive assistant roles. Excellent communication skills at all levels, adapts to different situations quickly, as demonstrated through a successful series of temporary contracts. Able to build strong relationships with customers and colleagues, negotiate effectively and find solutions to problems through positive discussion. Experience in administration, including supporting senior executives and earning the trust to handle all types of work and to take full responsibility for sensitive and business critical tasks.

    • Executive Assistant
      • Nov 2021 - Oct 2022

  • Elite CareHolme Recruitment
    • West Yorkshire, England, United Kingdom
    • Director
      • Apr 2020 - Jan 2022
      • West Yorkshire, England, United Kingdom

      Our company is a professional recruitment consultancy located in the Holme Valley. We are driven and committed to recruiting the best candidates to match our clients needs in order to provide a first-class service to our community.My role as a consultant involves:• Negotiating contracts• Interviewing and assessing prospective applicants and match them with clients • Screening candidates and drawing up shortlists of candidates for clients to interview• Organising interviews and selection events• Making arrangements for the advertisement of vacancies• Helping applicants to prepare for interviews• Building relationships with clients• Liaise with factoring partner regarding timesheets, payments, national insurance, PAYE• Liaising with accountants

  • HC-One
    • West Yorkshire, England, United Kingdom
    • Home Administrator
      • Nov 2019 - Jul 2020
      • West Yorkshire, England, United Kingdom

      White Rose House is a welcoming, purpose-built home with 64 beds, offering residential and residential memory care, for those living with dementia.I undertook a wide variety of administration duties which included:• Email and written correspondence• Ensuring the accurate maintenance of all documentation • Weekly Payroll• Monthly Payroll• Petty Cash and Bank Reconciliation• Banking of cheques• Dealing with care home enquiries• Booking admissions• Diary management for the Home Manager• Completing residential contracts • Admissions and discharges of residents• Organising events for staff members• Creating and updating new and present staff files• Ordering of office stationery, domestic supplies, kitchen supplies• Minute taking• Liaise with health care professionals.

  • Intercept I
    • West Yorkshire, England, United Kingdom
    • Executive Assistant
      • Feb 2019 - Jun 2019
      • West Yorkshire, England, United Kingdom

    • Personal Assistant
      • Feb 2018 - Dec 2018

      Kirklees Neighbourhood Housing manage approximately 22,000 homes for Kirklees Council. Their main aim is to improve the lives of people in Kirklees and we believe providing a good home and a place that their tenants can call home. My role was to provide executive assistant support to the Senior Leadership and Management teams as well as providing admin support to team members in the Neighbourhood, Property and Resources departments.My duties included:• Management of a team of 4 staff 2 PA's and 2 Admin Support.• Chair monthly team meetings. • Provide a full diary management service; ensuring best use of time to allow for work, travel and lunch breaks as well as meetings.• Plan and review diaries in advance to identify pressures and conflicts of time. • Email management for each Director/CEO as per their preference, raise awareness of urgent emails, provide holding responses or escalate to a more appropriate officer. • Prepare professional and clearly written communications to colleagues, partners and customers. • Copy typing.• Minute taking• Liaise with internal and external management teams, councillors, contractors and tenants

  • South West Yorkshire Partnership NHS Foundation Trust
    • West Yorkshire, England, United Kingdom
    • Personal Assistant
      • Dec 2017 - Feb 2018
      • West Yorkshire, England, United Kingdom

      A specialist NHS Foundation Trust that provides community, mental health and learning disability services to the people of Barnsley, Calderdale, Kirklees and Wakefield. My role was to provide support to the General Managers of the Old People's Services and my duties included:• Extensive diary management for General Manager.• Customer liaison.• Minuting meetings, Typing up correspondence from meetings and distribution thereof.• Use of in-house computer software.• Attend service line meetings and minute. • Prepare Agendas for meetings.

  • Calderdale and Huddersfield NHS Foundation Trust
    • West Yorkshire, England, United Kingdom
    • Personal Assistant
      • Feb 2017 - Nov 2017
      • West Yorkshire, England, United Kingdom

      The Trust runs the two main hospitals in Huddersfield and Halifax, Huddersfield Royal Infirmary (HRI) and Calderdale Royal Hospital (CRH) providing a full range of services for local residents and people from further afield who chose to be treated by the hospitals. As a Personal Assistant my role involved supporting Consultants and Registrars in the Cardiology, Respiratory, Rheumatology, Dermatology, Neurology and Gastroenterology services with the following duties: • Maintenance of waiting lists, ward diaries, theatre lists, discharge follow up appointments, where applicable in conjunction with Team Leader. • Arranging admissions. • Close liaison with Medical Records Department regarding Out-Patient clinics. • Organising the Consultant’s diary and arranging appointments for meetings with consultants, managers, visitors, medical representatives.• Extensive audio typing of patient records after clinics

  • Lisa's Little Learners
    • California, United States
    • Business Owner
      • 2014 - 2016
      • California, United States

      Lisa's Little Learners was started whilst living in California due to my husband's naval posting. I completed all training required through the United States Air Force. My role involved:• Implemented County, State and Federal laws and reacted quickly to any changes required.• Introduced an effective curriculum and lesson plans based on research into best practice.• Introduced parents to child development practices • Kept professional and technical knowledge up to date by attending workshops and conferences.• Marketing of business through a variety of platforms.• Direct business sales to consumer• Created Policy Handbook for parents.• Teach, monitor and document children's learning progress on a daily basis• Continual Professional Development• Plan and coordinate meetings with parents regarding child/children's development• Meal Preparation• Planning social events on and off the base

  • Various
    • West Yorkshire, England, United Kingdom
    • Personal Assistant
      • 2006 - 2008
      • West Yorkshire, England, United Kingdom

      During this time I spent most of my time working as a temporary Personal Assistant to various companies including:• DLA Design Group - Architecture, Landscape Architecture and Interior Design• Wilson Bowden Developments - Construction• NHS Ayrshire and Arran Trust - Health Care• JM Finn and Co - Wealth and Investment ManagementMy duties for these roles included:• Screening and directing phone calls and distribute correspondence• Handling requests and queries appropriately• Writing, re-writing and updating policy handbooks.• Acting as a first point of contact: dealing with correspondence and phone calls• Managing diaries and organising meetings and appointments• Booking and arranging travel, transport and accommodation• Event Planning• Reminding the manager/executive of important tasks and deadlines• Typing, compiling and preparing reports, presentations and correspondence• Managing databases and filing systems• Liaising with staff, suppliers and clients• Collating and filing expenses

Education

  • Damelin
    Diploma, Travel and Tourism

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