Experience

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  Fusion Alliance

  • Indianapolis, Indiana Area

  • Senior Business System Analyst

    • Nov 2014 - Present
    • Indianapolis, Indiana Area

    • Lead BSA Consultant for Large Property and Casualty insurer working with ISO, Centers of Medicare & Medicaid, and other vendors to ensure accurate data is transfer for national and international reporting. • Collaborated on a statistical agricultural web application for an international company that provides real time information. • Hosted daily stand up meetings to quickly push a government change for a large insurer that met deadlines and provided 100% of accurate data, saving the company millions of dollars in potential fees and audits. • Scrum Master that initiated KanbanFlow.com for agile support and maintenance for large property and casualty insurer claims application. • Lead Consultant supporting other BSA Consultants.

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  State Auto Insurance

  • Indianapolis, Indiana Area

  • Senior Business System Analyst

    • Dec 2007 - Nov 2014
    • Indianapolis, Indiana Area

    • Led activities for prioritization of release management business requests, requirements gathering, business analysis, technical analysis, test case development, testing, implementation, and post production validation. • Analysed business requirements with interdepartmental teams to implement projects for a rules engine application, resulting in automating 75% of the new business and 95% of the existing business.• Collaborated with system architects, vendors, and developers to implement IT upgrades (i.e. WIN7, SQL2008R2, COMTI and .NET) bringing over 40 applications in the company current. • Led MVR order project that automatically underwrites 97% of renewal business, and mentored a subsequent project that is expected to save the company $1,000,000. • Collaborated with developer to streamline accessibility of documentation and reports in a single SharePoint site.• Created reusable performance scripts to maintain quality in each release to ensure stability and minimize production support. • Initiated a new implementation process to ensure quality with a checklist of validation steps and timelines.• Identified shortcomings and implemented process improvement recommendations in checklist and analysis documentation that are valued and used by other analysts.

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  Freedom Mortgage

  • Fishers, IN

  • IT Business Consultant

    • 2004 - 2007
    • Fishers, IN

    • Managed complex project implementations that improved ease of use and efficiencies to systematically reduce manual labor that allows the redirection of manual work to the highest priority.• Deployed software using development lifecycle procedures that ensure effective IT expenditure. • Implemented third party rule engine application, including reviewing contracts, RFP, SOW and support documents.• Collaborated on a project that moved a mainframe application to a Fidelity web based application.

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  Fidelity Investments

  • Indianapolis, IN

  • IT Business Consultant

    • 1996 - 2003
    • Indianapolis, IN

    • Prioritized items for release management, and managed projects from inception through implementation.• Gathered requirements, completed technical analysis with developer and created test scenarios for testers.• Managed four QA analysts to complete functional testing, regression testing and performance testing.• Managed two technical writers that created and maintained technical manuals that document each page, created online tips for developer and created training documentation. • Coordinated the implementation of five major releases with clients while working with off-shore developers.