Experience

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  Laureate International Universities

  • Baltimore, Maryland Area

  • Senior International Financial Account Specialist

    • Apr 2011 - Aug 2018
    • Baltimore, Maryland Area

    *Selected to pilot and rollout new marketing tool for new student loans to existing domestic students.*Responsible for current accounts to charge-off status.*Manages international past due student accounts in 100 different countries.*Responsible for international delinquent population up to 700+ ...

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  Branch Group dba Rexel, Inc

  • Upper Marlobor, MD

  • Assistant Regional Credit Administrator

    • Jul 2007 - Oct 2010
    • Upper Marlobor, MD

    *Promoted from Credit Analyst position to Assistant Regional Credit Administrator*Supervised and coordinated activities of 6 Collection Analysts collecting delinquent accounts*Trained Collection Analyst in all aspects of credit analysis*Prepared and reviewed collection reports with each Analyst o...

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  Ricoh Business Systems

  • Rockville, MD

  • Credit and Collection Representative

    • Jun 2006 - Jun 2007
    • Rockville, MD

    *Contributed exceptional versatility in Accounts Receivable/Customer Service for Government/Commercial accounts for one of the world’s largest National/International copier/fax/supply distributor *Increased revenue by reducing DSO on account*Initiated new customer account set-up*Proficient in pro...

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  McGraw-Hill Companies

  • Hightstown, NJ

  • Credit Specialist

    • Jun 2004 - Mar 2006
    • Hightstown, NJ

    *Achieved and exceeded all goals in providing exceptional customer service for one of the top National/International educational book publishing companies. *Promoted from Credit Service Representative to Credit Specialist*Delegated customer’s order status for cancellation or release*Establishe...

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  Verizon Communications

  • Ewing Township, NJ

  • Telecommunication Representative

    • Sep 2000 - Nov 2003
    • Ewing Township, NJ

    *Proficient in delivering exceptional customer service to new and existing customers for one of the top nationally acknowledged Telecommunication’s Company. *Promoted from Credit Screening Representative to Supervisor of Helpdesk*On a rotational basis, per qualifications, performed as Office In...