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Ling Tjhie is a seasoned operations professional with extensive experience in managing multiple departments, developing business strategies, and leading teams. She holds a Bachelor's degree in Marketing/Marketing Management from Universitas Surabaya (UBAYA) and has worked in various roles, including General Manager at Celebrity Fitness and Fitness First Indonesia.

Experience

  • Celebrity Fitness
    • Jakarta, Jakarta, Indonesia
    • General Manager
      • Jul 2022 - Present
      • Jakarta, Jakarta, Indonesia

      • Overseeing and ensure daily operations of 4 departments runs well in a business perspective• Develop and implementing business plan and strategy with winning ways method in order to keep the business growing and be the best in fitness industry• Provide leadership and vision to the upper management by encouragement of own peoples to be the next Future Leader• Coaching management, employee relations and coordination of all head of departments • Proactive engage with members and ensure the quality of service given provides promoter feedback and become our greatest advocacy• Generating business analysis report, proposals, data research if needed also oversee profit and loss annual report • A winner mindset and never give up attitude

  • Fitness First Indonesia
    • Greater Jakarta Area, Indonesia
    • General Manager
      • Jul 2019 - Jun 2022
      • Greater Jakarta Area, Indonesia

      • Overseeing and ensure daily operations of 4 departments runs well in a business perspective• Develop and implementing business plan and strategy with winning ways method in order to keep the business growing and be the best in fitness industry• Provide leadership and vision to the upper management by encouragement of own peoples to be the next Future Leader• Coaching management, employee relations and coordination of all head of departments • Proactive engage with members and ensure the quality of service given provides promoter feedback and become our greatest advocacy• Generating business analysis report, proposals, data research if needed also oversee profit and loss annual report • A winner mindset and never give up attitude

    • Indonesia
    • Wellness and Fitness Services
    • 700 & Above Employee
    • Operation Manager
      • Feb 2014 - Jun 2019

      • Be bound to always deliver a great KPI performance all the times.• Dedicated to deliver continuously member lifetime management in order to keep existing member become the most valuable member ahead so it could affect on member retention in the future and also keep managing the business growing and be the best. • Lead by example on how to keep improve our work surroundings with our positive attitude and well managing on creating energetic atmosphere so it will impact on overall services provided. In order to keep getting better, you have to keep doing better.

    • Assistant Operation Manager
      • Oct 2009 - Jan 2014

      Assist Operational Manager to supervised all department and operational implementation in order to work properly. Perfect adaptation with the high-pressure-working-circumstances. Has to be perfect in every little things like operate and understand how the system works, doing multiple tasks at all once at the same time even handle member (with different character) with excellent services and cares in every condition and make them satisfied with our services. Job desk not only just customer focus oriented but also purchasing, administration,staffs supervision, maintain all the good relationship between department & make sure it all work and implement properly all the time.

    • Store Supervisor
      • Feb 2007 - Feb 2009

      Inventory All Fashion Stuff at store,setting the price and discount for each items,maintain the good relationship between the customer and the store,manage how to improve the store sales,etc

    • Usherettes Coordinator
      • Nov 2005 - Dec 2006

      Coordinating all usherettes needs from clothes,schedules,their duties,etc and also personal assistant to owner

  • Standard Chartered Bank
    • Surabaya Area, East Java, Indonesia
    • Sales Associate
      • Feb 2003 - Mar 2004
      • Surabaya Area, East Java, Indonesia

      Looking for customer who wants to join Standard Chatertered Bank products like Savings,Reksa Dana,Loan,Checking Account,etc

  • Gucci Entertainment
    • Surabaya Area, East Java, Indonesia
    • Usherettes
      • Jul 1997 - May 2002
      • Surabaya Area, East Java, Indonesia

      Either Receiving Guest or Dancing At Wedding Occasions depends on client’s request in each different event.

Education

  • 1997 - 2002
    Universitas Surabaya (UBAYA)
    Bachelor's degree, Marketing/Marketing Management, General
  • 1994 - 1997
    Taruna Nusa Harapan Senior High School Mojokerto
    IPA
  • 1991 - 1994
    Santo Yusuf Catholic Junior High School Mojokerto
  • 1985 - 1991
    Wijana Sejati Catholic Elementary School Mojokerto
  • 1984 - 1985
    Wijana Sejati Catholic Kindergarten School Mojokerto

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Wellness and Fitness Services”

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