Bio
Experience
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United States
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Travel Arrangements
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100 - 200 Employee
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Strategic Account Manager
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Mar 2018 - Present
Responsible for developing and maintaining long term relationships with key accounts. Proactively suggest solutions to meet the clients needs and resolve their pain points. As the direct liaison, act in a consultative manner in an effort to educate, problem solve and incorporate the proper departmental involvement at Travel Incorporated. Elevate our relationships within the organization to the C-Suite level.
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Account Manager
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Mar 2015 - Present
Establish and maintain professional working relationships with C-Level Executives to increase strength of partnership.Maintain and establish growth opportunities to increase revenue stream within accounts.Provide effective Business Review Analysis to demonstrate realized savings due to managed travel program as well as provide recommendations for improvement.Received two "Bold and Unafraid Awards" commending my ability to uncover new business within my accounts and saving accounts from persistent competition.
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Account Service Representative
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May 2013 - Present
Serves as a liaison between clients and Travel Inc. Responsible for overall client relationship including implementation and management of new accounts, business development, strategic planning, benchmarking and forecasting. The ASR assists in negotiating opportunities, provides onsite and online training for Travel Inc applications including the Concur Online Booking Tool. Business Reviews will be conducted as required which includes trending of business volume, evaluating travel behavior, shifts within the industry, and recommendations on cost saving opportunities for their travel program. Strong presentation skills necessary to convey analysis to C-Level executives as well as provide customized training to client's travelers.
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Sales Associate
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Jan 2005 - Aug 2013
Sells upholstered furnishings, case goods, lighting and decorative accessories in a retail environment.Approachable, relatable style encourages clients to trust my suggestions and helps them make wise purchase decisions. Consistently wins "Catch the Spirit Award" for engaging and advising customers using a warm and competent style that generates consistent productivity.Trains and /mentors new associates on transaction procedures and product knowledge.
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Promotional Assistant
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Jan 1992 - Jan 1997
Promoted skincare, cosmetic and fragrance lines throughout the Macy and Lord and Taylor Stores in the Northern Virginia area. Maximized counter sales through demonstration and education of skincare and cosmetic lines. Recommended skincare solutions based on clients needs and concerns.MEAD DATA CENTRAL - LEXIS/NEXIS
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Account Executive
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Jan 1985 - Jan 1988
Sold Lexis / Nexis database subscriptions to large media accounts including Gannett, The Washington Post, ABC, NBC and CBS. Increased revenues by 41% over a 3 year period.Developed strategies that expanded database usage to magazine publications, public relations firms and political action committees. Developed and enhanced sales in major accounts by expanding into multiple departments.Earned Circle of Excellence Award for 140% performance of projected sales goal.
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Marketing Representative
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Jan 1984 - Jan 1985
Top sales producer with 100% of quota record.Increased sales by 25% in 11-month period.Marketing Representative of the Month with 189% performance.
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Education
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1979 - 1983Virginia Tech
Bachelor of Science, Marketing
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