Experience

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  Tata Consultancy Services

  • Senior Software Development Engineer

    • Mar 2019 - Oct 2022

    Designed and developed software for Airline Network Planning Group dealing with Fleet Assignment Systems. • Team member using C++, OOA, OOD, SQL, Oracle DB to implement enhanced diagnostics messaging for Fleet Assignment System.

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  Motorola Solutions

  • United States
  • Telecommunications
  • 700 & Above Employee

  • Senior Software Engineer - Dispatch Console

    • Jun 2004 - Nov 2018

    Designed and developed software for a 911 Dispatch Operator product on 2-Way Public Safety System. • • Analyzed complex problems into technical solutions, communicating those solutions upwards to management and down to technical teams.• Evaluated SIP protocols, working extensively with Israel team, ensuring SIP software met project goals.• Scrum master using C++, SIP, VOIP, UDP integrating Telephony with radio system. • Team member using C++, C, OOA, OOD, SQL, Access DB, VOIP, NETCOM. • Decreased customer defect cycle time, standardizing process of collecting data and information from customer.• Fostered process improvements in the customer support team by introducing Retrospectives. • Extensive experience working in cross-functional and intercontinental teams, enabling teams to complete deliverables on time and with good quality.• Conducted engagement team surveys, providing feedback to upper-management, fostering improved employee satisfaction.

  • Software Engineer - Network Management Team

    • Jan 1994 - Jun 2004

    The Private Network Management department provided configuration data to devices on 2-Way Public Safety System. Configuration data was stored in an Informix Database and LDAP was used to download the data to the devices. • Defined requirements, designed, and coded applications in both managed objects and fault management teams. C, C++, Java, SQL, SNMP.• Provided technical direction and strategic planning for the managed object product team, • Created and institutionalized the managed object development process. Worked with the Toronto team to develop global functions to be used by their auto test team.• Evaluated database replacement and presented results to upper management.• Participated in division wide team, creating common OO process, focusing on OO Design Artifacts.

• 

  Analysts International Corporation (AIC)

  • Schaumburg

  • Consultant

    • Jan 1989 - Dec 1994
    • Schaumburg

    Worked as contractor for Analyst International a USA based contracting firm. Clients include:• Motorola• NutraSweet• M&M Mars• Reuters

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  RR Donnelley

  • Chicago

  • Programmer

    • Jan 1983 - Jan 1989
    • Chicago

    Software development in the area of computer related digital printing including image processing and pagination. Key member of the team that developed software to produce the first full digital Yellow Page directory at R.R. Donnelley.