Experience

• 

  USDA Rural Developement

  • United States
  • Government Administration
  • 700 & Above Employee

  • Loan Specialist

    • Jun 2015 - Present

    · Research the viability of large projects (water and sewer systems, municipal broadband) using a combination of factors including MHI and population in order to determine sustainability of a loan or grant· Conduct analysis on various factors of an applicant to determine appropriate funding levels· Create visually impactful dashboards in Excel for data reporting by using pivot tables and VLOOKUP.· Analyzed data to identify key metrics and transform raw data into meaningful, actionable information· Conduct guided training on USDA software including our online application tool, RD Apply· Train USDA employees on NEPA (National Environmental Policy Act) guidelines· Underwrite loans for multi-million dollar projects· Review various documents for accuracy and completeness including title opinions, engineering reports and financial statements· Create and run queries in order to apply analytics to determine sustainability of loans· Conduct reviews of both A-133 and GAGAS audits· Extensively trained on government requirements for civil rights, NEPA and ADA compliance· Interact daily with other departments of the USDA and various contacts in a friendly and open manner in order to grow and maintain a great working relationship with customers and co-workers· File and maintain the important records of various entities (bonds, loan resolutions, grant agreements, etc.) to have quick and direct access to these during the loan application, closing and servicing process· Learn various regulations and requirements for loan and grant applicants in order to facilitate a quick turnaround from loan application to loan closing· Built and maintained various databases and Microsoft Excel sheets to move department from a paper-based to digital record keeping

  • Area Technician

    • Jun 2014 - Jun 2015

    Loan processing and servicing for small villages and communities in rural Ohio. Included in these duties are completing Compliance Reviews on all our borrowers to make sure they are in compliance with all federal discrimination and ADA laws.

• 

  US Army

  • Soldier

    • May 2011 - Jul 2014

    · Mastered the Korean language and culture over an intense 64-week program that is considered the most difficult academic challenge in the US Military· Successfully operated in a high-stress, high-speed environment for the Army. Responsible for updating the Company’s database and running queries for retrieving data sheets required for the daily operation of Delta Company· Helped create training material necessary for Company FTXs (field training exercises) as well as tracking and scoring Company PT tests· Delta Company Soldier of the Month (x2), Army Certificate of Achievement (x2)

• 

  IX Web Hosting

  • Columbus, Ohio

  • Customer Experience Team Leader

    • Jul 2009 - Apr 2011
    • Columbus, Ohio

    · Managed a team of 15+ employees helping fix issues with customer websites· Tracked daily KPIs in order to maintain a high degree of efficiency and customer service· Held quarterly performance reviews with upper management to ensure all employees were aware if they were meeting their performance goals· Helped create training materials for new hires. This included customer interaction guides, web hosting operation manuals and basic coding guidelines· Interacted with customers in day-to-day activities while learning new facets of technology and coding, such as database management, PHP, HTML and AP coding