Experience

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  Self employed

  • Lebanon

  • Entrepreneur

    • May 2018 - Present
    • Lebanon

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  Banque Libano-Française

  • Lebanon
  • Banking
  • 700 & Above Employee

  • Personal Banker

    • Jan 2016 - May 2018

    -Receive and respond to customer service account inquiries on account balances, transaction details,statements and fees and charges.-Open new accounts/Closing accounts, Alterations to existing savings and check accounts.-Inquiries for home, car and personal loans, Inquiries on internet services.-Set up periodical payment authorities on accounts-Promote bank products/services and reach the bank’s sales objectives.-Change statement of account cycles-Identify customer needs-Refer customers to appropriate banking services and representatives.-Researches, implements, and manages the areas of banking regulations and laws, banking policies andprocedures, consumer protection, public interest laws and compliance rules.

  • Headteller

    • Jun 2015 - Jan 2016

    - Coordinate and supervise all aspects of teller operations within the branch ensuring the daily activities of the tellers are performed in a timely, courteous and accurate manner. Order and conduct cash management duties. Well versed in all branch operation procedures. Good leadership skills and the ability to motivate others are necessary. Actively participates in the branch incentive program by promoting and participating in a sales and service culture consistent with the credit union's business plan goals. Provide working leadership and guidance to tellers through assignment of work and by providing technical guidance. - Supervise teller staff, assisting in coaching, and the development of tellers. - Assists tellers in solving member problems, serving as an operational reference. - Aid tellers with balancing problems. - Order and maintain vault cash. - Ability to step in for the Assistant Branch Manager or Branch Manager. - Refer and cross-sell credit union products and services, meet or exceed sales' goals. - Accurate completion of required audit logs. - Adhere to help enforce all security procedures as well as other departmental policies and procedures. - Balance and maintain cash dispense machines. - Audit ATM on a monthly basis as well as cash drawers, according to policy. - Investigate tellers' losses and institute a corrective flow of work. - Research and resolve member questions, problems and concerns by telephone, written correspondence or in person. - Assist branch management with any other duties as assigned. - Work overtime if requested by management.

  • Bank Teller

    • Mar 2015 - Jun 2015

    - Provides account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; recording night and and mail deposits; selling cashier's checks; traveler's checks and series e-bonds; answering questions in person or on phone; referring to the bank services.- Records transactions by logging cashier's checks, traveler's checks, and other special services, preparing currency transaction reports. - Cross-sells bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customers.- Completes special requests by closing accounts; taking orders for checks; opening and closing christmas and vacation clubs; exchanging foreign currencies; providing special statements, copies, and referrals; completing safe-deposit box procedures.- Reconciles cash drawer by proving cash transactions; counting and packaging currency and coins; reconciling loan coupons and other transactions; turning in excess cash and mutilated currency to head teller; maintaining supply of cash and currency.- Complies with bank operations and security procedures by participating in all dual-control functions; maintaining customer traffic surveys; auditing other tellers' currency; assisting in certification of proof.- Maintains customer confidence and protects bank operations by keeping information confidential.- Contributes to team effort by accomplishing related results as needed.

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  Freelance

  • Community Manager and Marketing Consultant

    • Jan 2014 - Mar 2015

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  Inhouse Communications sarl

  • Jdeide

  • Senior Account Executive

    • Jul 2014 - Feb 2015
    • Jdeide

    Direct marketing strategies are used to create direct one-to-one promotional and sales relationships between advertisers and targeted groups of customers who are contacted via email, social media, the internet, telemarketing, direct mail, or advertising campaigns.Typical responsibilities of the account executive positions:- consulting clients about campaign requirements and objectivesformulating strategies- passing proposals on- agreeing timescales and budgets- monitoring and chasing work progress- writing reports- analysing, interpreting and presenting results- delivering ideas and final products to clients for review- financial administration- delivering presentationsThe work offers high levels of responsibility and excellent opportunities for promotion into consultant or senior managerial positions. Tight client deadlines require an ability to work under pressure but this can also provide a real buzz to the working day.

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  • Tutor

    • Jun 2010 - Jul 2014

    Tutoring school and university students . My services are not limited to a certain domain or major or course , I tutored students aged of 7 , and also college boys and girls aged of 22.Specialized in the business courses ( majors) , and tutor all LACS. ( liberal art curriculum)

  • Translator (freelance)

    • Apr 2010 - Jul 2014

    Since 2010 I followed what I liked the most which is languages, and started translating books for people from French to English and vice versa. I have also translated some tutorials from English to Arabic for a JAVA company that was introducing online games for toddlers and teens.

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  Lebanese American University

  • Lebanon
  • Higher Education
  • 700 & Above Employee

  • Assistant At The Library

    • Jun 2012 - Jun 2014

    Assisting in the process of controlling the library and helping our supervisors to keep it in the first rank in the MEA as the biggest and most Rich Library . An Assistant gets to be responsible of bringing books , organizing them , helping other students and keeping them familiar with the library rules and regulations.

  • Student

    • Oct 2011 - Jun 2014

    First got enrolled in the business school to pursue my B.S in Business Marketing , then afterwards took the decision to pursue my minor in Graphic Design Track Advertising which definitely have added the load that I had to manage , but as a hard worker , I managed to do everything perfectly.Undergraduate Achievements :- Leader of the pioneer group of Public Relations who researched and studied the case of Roumieh Prison and targeted the wanted publics and audiences. (Articles and Photos in AlJaras Magazine)- Marketing research study and survey on luxury brands and consumer behavior.- Marketing research project about an innovative product/good ( Chocolate Barazek) : product concept ; research ; brainstorming, mood board (Marketing and cost strategies).- International Affairs club member , French club member , social coordinator : Public speeches, workshops and seminars.

  • Assistant At LAU Post Office

    • Feb 2012 - Jun 2012

    Mainly I was responsible of organizing and distributing mails into the mail boxes. I have also assisted in the Audit paper work that was for DHL Aramex which included the bills and other monetary details that were related with international mails.

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  Zoomaal

  • Beirut - Saifi Village

  • Partner Relations & Marketer

    • Jun 2013 - Jul 2013
    • Beirut - Saifi Village

    I was the middleman between the company and international shareholders and between the company and the clients to help them proceed with the steps that would lead them to the company's platform.

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  iMasterEnglish - MyBestEssay

  • Beirut , Lebanon

  • Freelance Writer

    • Oct 2012 - Dec 2012
    • Beirut , Lebanon

    Practically I was a writer who was responsible for writing papers for students at different levels , mostly university students and masters students all over the world not only in Lebanon. My writings weren't limited to a certain topic or course, I wrote for more than 10 courses such as history , religion, finance,management,marketing,psychology, biology, English ( Sophomore Rhetoric , Fund Oral Communication) etc ...