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Lily Cheah profile image

Lily Cheah

Freelance Trainer at Corporate Grooming and Etiquette
Intro Book
Lily Cheah, a seasoned aviation professional with 24 years of experience in training, management, and HR consulting, holds a degree from Stamford College.
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Location
Selangor, Malaysia, MY
Skills
  • Employee Engagement
  • Training
  • Management Development
  • Outplacement
  • Team Building
  • Show all
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Bio

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Lily Cheah is a seasoned expert in Employee Engagement, Training, and Management Development, with a distinguished career spanning over three decades. As a Master Trainer in Cabin Crew Grooming & Inflight Services for Malaysia Airlines, Royal Air Brunei, Air Cambodia, and Air Tanzania, she has honed her skills in Customer and Inflight Services. With expertise in Performance Management, Team Building, and Hr Consulting, Lily has held senior roles at Corporate Grooming and Etiquette, The BIG group, and Performa Global Consulting, where she has delivered training programs for Qatar Airways, Etihad Airways, and Oman Air.

Experience

  • Corporate Grooming and Etiquette
    • Selangor, Malaysia
    • Freelance Trainer
      • Jan 2017 - Present
      • Selangor, Malaysia

      Experience dates back to starting her career as Flight Stewardess.Trainer in Customer and In flight Services for Malaysia Airlines, Royal Air Brunei, Air Cambodia and Air Tanzania. Master Trainer in Grooming and Etiquette for Flight Attendants and Corporate Leaders.Training Specialist/Consultant (Performa Global, Yatesandpartners) for Qatar Airways, Etihad Airways and Oman Air.Training Manager in The BIG group.Freelance Trainer and Consultant in Customer Service and Corporate Grooming and Etiquette (Present)

  • Big Kitchen Sdn Bhd
    • Kuala Lumpur, Malaysia
    • Training Manager
      • 2011 - 2016
      • Kuala Lumpur, Malaysia

  • Performa Global Consulting
    • Training Consultant
      • 2006 - 2010

  • Malaysia Airlines
    • Malaysia
    • Airlines and Aviation
    • 700 & Above Employee
    • Master Trainer - Cabin Crew Grooming & Inflight Services and Training Standards
      • 1994 - 2006

    • Cabin Crew Administrator - Cabin Crew Standards & Procedures
      • 1992 - 1994

    • Training Executive - Cabin Crew Inflight Service
      • 1982 - 1992

  • Malaysia Airlines
    • Flight Stewardess
      • 1971 - 1981

Education

  • Stamford College

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