Experience

• 

  HLB Reliance

  • Lusaka

  • Assistant Manager Administration

    • Jan 2016 - Jul 2018
    • Lusaka

    My roles included - Event planning i.e. End of year parties, wine and whiskey tastings, golf tournament etc- Office management i.e. maintaining office supplies- Client relationship management- Marketing of company services at various events, - Physical and digital records management- Travel research, planning, co-ordination and execution- Facilitation of training for staff at all levels- Preparation of correspondence and ensuring delivery- Reformatting of documents as required- Petty cash box management- Maintenance of asset register- Liaising with marketing regarding office branded items and client gifts- Reverse VAT processing support

• 

  BlackGold Insurance Brokers

  • Lusaka Zambia

  • Administrator & Sales Broker

    • Jun 2015 - Dec 2015
    • Lusaka Zambia

    The role included:- Client sourcing through business visits, cold calling and referrals- Preparation of relevant insurance certificates and handover of policies- Confirmation of items or persons to be covered by insurance .i.e. homes, offices, equipment and cars etc- Debt collection in cases where instalment plans are agreed- Record keeping of policies issued and payments received from clients- Client courtesy visits and pitching of additional insurance products- Maintenance of asset register- Maintenance of vehicle log- Ordering of office supplies- Management of client and staff refreshments- Receptionist duties such as welcoming clients, receiving and sending mail- Supervision of administration assistant- Marketing of insurance products at shows and other events

• 

  Cedar Rock Construction

  • Lusaka, Zambia

  • Administrative Assistant

    • Jun 2013 - Apr 2015
    • Lusaka, Zambia

    Filing, maintaining records, liaising with clients

• 

  BAYPORT

  • Mazabuka

  • Loan Clerk

    • Dec 2012 - Mar 2013
    • Mazabuka

    - Client vetting through Credit Reference Bureau tools- Inspection and evaluation of documents provided in support of the loan - Loan processing i.e. coping, scanning and lodging of information in company system to assess eligibility- Disbursement of funds where successful- Records management- Reconciliation of system and physical records- Verification of funds in vault- Security checks of office alarm system at closing- Marketing of services at various events