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I’m Liliana Reyes, a seasoned professional based in the Greater Chicago Area with over 29 years of experience at Metra Commuter Rail. I hold a Master’s Degree in Human Resources Management from Roosevelt University, where I graduated in the top 20% of my class, and a Bachelor’s Degree in Organizational Leadership and Supervision from Purdue University Northwest. I am fluent in English and Spanish, with elementary proficiency in Mandarin. My expertise includes managing EEO and Affirmative Action programs, conducting investigations, and fostering diversity and inclusion initiatives. I have a strong background in employee relations and have developed community outreach programs. My passion lies in creating equitable workplaces and ensuring compliance with federal regulations.

Experience

    • United States
    • Rail Transportation
    • 700 & Above Employee
    • Sr. EEO Affirmative Action Data Analyst
      • 2014 - Present

      Manage the reporting functions necessary to ensure regulatory compliance with federal regulations regarding Equal Employment Opportunity (EEO) and Affirmative Action (AA) programs. Collect, organize and analyze qualitative and quantitative data relative to EEO cases, practices, and employment activities. Provide consultation to internal stakeholders on diversity & inclusion, EEO and AA related topics. Investigate EEO and employee relations complaints leading to the resolution of related concerns. Mediate conflicts when appropriate.• Develop AA metric analysis to report achievement of AA goals.• Conduct workforce utilization analysis.• Train EEO staff on EEO/AA job groups and utilization analysis.• Manage submission of EEO-4 Report.• Conduct EEO site inspections.• Present EEO policies at new employee orientation and other events.• Develop programs that foster a culture of diversity and inclusion.• Developed and manage a community outreach program.• Collaborate to provide reasonable accommodations to applicants and employees with disabilities.

    • Sr. EEO Specialist
      • 2006 - 2014

      Performed the functions necessary to ensure Metra's compliance with federal regulations regarding Equal Employment Opportunity, Affirmative Action and Title VII of the Civil Rights Act of 1964.• Monitored AA goals achievement.• Conducted investigations of EEO/employee relations complaints leading to resolution of concerns. • Prepared detailed responses to EEO charges from external enforcement agencies.• Conducted mediation and intervention services to resolve employee conflicts.• Attended employee fact finding hearings and formal investigations.• Developed and implemented employee involvement programs, i.e., brown bags, employee calendar, etc. • Developed and disseminated recruitment material related to EEO/AA.• Promoted Metra as an employer of choice at career fairs, recruitment events and educational institutions.

    • Employee Relations Specialist
      • 2001 - 2006

      Investigated employee relations complaints leading to resolution of related issues. Monitored the recruitment and selection process and provided EEO guidance when needed.• Member of interviewing and selection panels for management and technical positions.• Monitored the recruitment and selection process and provided EEO guidance.• Partnered with community agencies to provide them with job listings of current vacancies. • Attended job fairs and recruitment events.

    • Medical Administrative Assistant
      • 1997 - 2001

      Managed the day-to-day functions of the Human Resources' Medical department to achieve full utilization of resources.• Managed medical leaves and FMLA.• Collaborated in the management of on-duty-injuries, and Drug & Alcohol programs.• Facilitated wellness programs, i.e., asbestos examinations, flu shots, blood drives, etc.• Acted as liaison with approved hospitals and clinics that provided medical servicesto employees per company policies. • Scheduled mandatory physical exams, pre-employment physicals, medical evaluations, return to work releases, asbestos booster shots, and flu shots.• Supervised Interns, planned their assignments, and monitored their progress.

    • Additional Experience
      • 1994 - 1997

      Provided professional support in all HR functions.• Handled employee inquiries regarding 401(k), 457 deferred compensation program, health insurance, dental, etc. • Processed health insurance stipends for retirees, tuition reimbursement requests, and verifications of employment.• Prepared necessary information for orientation of new employees. Processed their policy acknowledgements and employee identification cards.• Made revisions to the Non-Contract Employee Handbook and job descriptions.• Collaborated with benefits open enrollment and preparation of performance-based compensation statements.• Interpreted policies and procedures for management and staff.• Supervised Interns.

Education

  • 2014 - 2016
    Roosevelt University
    Master’s Degree, Human Resources Management
  • 2003 -
    Purdue University Northwest
    Bachelor’s Degree, Organizational Leadership and Supervision/Human Resources

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Human Resources”

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