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Bio

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Liliana Cristina Tiengo is a seasoned risk management and operations professional with extensive experience in financial services, leveraging her expertise in SAP, corporate finance, and information security to drive business excellence.

Experience

    • Brazil
    • Financial Services
    • 500 - 600 Employee
    • Gerente de Risco Operacional, Mercado, Liquidez, BCM, RSAC e Backoffice Tesouraria
      • Jul 2020 - Present

      • Turn institutional strategic planning into Process Office annual financial and operational targets;• Define Process Office strategic and operational planning; • Define, promote and perform annual Operational Excellence - Lean Program; • Manage key performance indicators and promote process perfomance management; • Promote the value chain model annual update; • Manage services and other Process Office demands; • Provide the capacity and professional development for Process Office team and Kaizen leaders;• Manage institutional process porftolio and documentation;• Manage Process Office budget.

    • Agile Coach
      • Jun 2019 - Present

    • Brazil
    • Financial Services
    • 500 - 600 Employee
    • Supervisora de Processos
      • Jun 2013 - Feb 2016

    • Internal Controls Supervisor
      • Aug 2012 - Jan 2016

    • Operational Risk, Market Risk and Outsourcing Supervisor
      • Jul 2010 - Jul 2012

    • Operational Risk Senior Analyst
      • Nov 2007 - Jun 2010

  • Citibank
    • São Paulo Area, Brazil
    • Operational Risk, Internal Control and Compliance Senior Analyst
      • Nov 2003 - Nov 2007
      • São Paulo Area, Brazil

  • KPMG
    • São Paulo Area, Brazil
    • Senior Consultant
      • Jan 2001 - Nov 2003
      • São Paulo Area, Brazil

    • Consultant
      • Jan 1999 - Dec 2001
      • São Paulo Area, Brazil

Education

  • 2019 - 2019
    Massimus C&T
    Agile Coach, Project Management
  • 2018 - 2018
    Instituto Brasileiro de Coaching - IBC
    Profissional and Self Coach
  • 2017 - 2017
    Escola EDTI
    Black Belt Certification - Lean Six Sigma, Black Belt
  • 2012 - 2012
    Fundação Dom Cabral
    Executive Development Program (PDE)
  • 2007 - 2009
    Fundação Getulio Vargas
    Executive Business Management MBA
  • 1995 - 1998
    Universidade Paulista / UNIP
    Bachelor of Business Administration (B.B.A.)
  • 2009 -
    Ohio University
    Master of Business Administration - MBA

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Financial Services”

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