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Lilia Babajanyan profile image

Lilia Babajanyan

Salesforce Administrator at flair
Intro Book
Experienced Salesforce professional with expertise in administration, consulting, and sales.
  • Claim this Profile
Location
Yerevan, Armenia, AM
Languages
  • Russian Full professional proficiency
  • Armenian Native or bilingual proficiency
  • English Professional working proficiency
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Bio

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Lilia Babajanyan is a seasoned Salesforce professional with 2+ years of experience in administration, consulting, and sales. She holds a Master's degree in Language Interpretation and Translation and is certified in Salesforce and HubSpot. Lilia has worked in various industries, including Consumer Goods, Retail, and Agribusiness, and has expertise in configuring Salesforce and CT products. She has also worked as a Freelance Salesforce Consultant and Account Executive at Coral Travel Group.

Credentials

  • Salesforce Certified Administrator (SCA)
    Salesforce
    Mar, 2024
    - Apr, 2026
  • HubSpot Marketing Software CertiFied
    HubSpot
    Apr, 2023
    - Apr, 2026

Experience

  • flair
    • Salesforce Administrator
      • Aug 2023 - Oct 2023

      •Troubleshoot technical issues with standard Salesforce functionalities.•Take ownership of customer issues through to resolution. •Collaborate closely with the product teams on bug fixes and best practices.•Participation in the implementation process of customers, assisting customers with standard SF settings and Flair HR product features.

  • Customertimes Corp
    • Yerevan, Armenia
    • Salesforce Consultant
      • Jun 2021 - Jul 2023
      • Yerevan, Armenia

      * Experience in configuring CT Mobile, CT CPG, CT Pharma, CT Presenter, CT Sign, CT Order, CT Vision, Consumer Goods Cloud, and Sales Cloud;* Experience in Salesforce administration and support;* Experience configure Salesforce and CT products: custom fields, validation rules, page layouts & listviews, workflows & approvals, custom metadata, etc. * Experience in different business industries: Consumer Goods, Retail, Agribusiness, Pharmaceutical;* Experience in Sales Cycle support:○ business and technical requirements gathering for tailored demos;○ finding the best use of our products for the given requirements;○ demo system preparation;○ presentation preparation;○ demo presentation with the Sales team

  • Freelance
    • Salesforce Consultant
      • Apr 2020 - May 2021

  • Coral Travel Group
    • Account Executive
      • Sep 2018 - Mar 2020

Education

  • 2018 - 2020
    Pyatigorsk State University
    Master's degree, Language Interpretation and Translation
  • 2005 - 2010
    NORTH-CAUCASUS FEDERAL UNIVERSITY
    Specialists, Faculty of Management

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Industry Focus. “Software Development”

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