Experience

• 

  Strive Higher

  • Senior Project and Engagement Coordinator

    • Oct 2022 - Present

    Project Support- Manage and coordinate the operational and administrative aspects of client engagements, making proactive decisions that will help the team deliver to the agreed timescales.- Provide high-quality administrative and project support to the Managing Director(s) and/or Client Engagement/ Delivery Lead for assigned projects.- Provide project updates and reportsCommunications and Relationship Management- Engage with stakeholders across the project to understand their needs interests, and preferences for involvement, capturing this and making use of it across the lifetime of the project.- Recognise risks to delivery from the client (capacity, motivation, knowledge), adapting approach to maintain engagement and pace- Lead on the project management of production of outcomes, ensuring all team members are aware of the requirements to be delivered- Recognise and recommend actions to take the relationship with the client further and add more value to the engagementResearch and Analysis- Capture and request all data/information source requests- Organise and structure the storage of the information in accessible and user-friendly ways- Provide high-level analysis of information in tables and graphs

• 

  Yarnton Playing Fields Management Committee

  • Yarnton, England, United Kingdom

  • Treasurer

    • Jan 2019 - Present
    • Yarnton, England, United Kingdom

    Voluntary Treasurer responsible for financial reporting and management of the committee accounts.

• 

  University of Oxford

  • United Kingdom
  • Research Services
  • 700 & Above Employee

  • Learning and Development Coordinator

    • May 2022 - Oct 2022

    Programme management • Programme management for POD development programmes, workshops and schemes: - Managing the back-end of the department learning management system,- Contracting internal and external facilitators, - Managing the programme logistics,- Managing participant journey and communications, - Evaluation and impact process.• Line manage the Learning and Development Administrator including day-to-day delegation of work and overseeing the completion of tasks; setting their overall direction and priorities; supporting their career development through conducting and maintaining an effective Personal Development Review process and the identification of training and development needs. • Overseeing and managing the coaching and mentoring networks.• Managing and coordinating psychometric and other tools.• Coordinating the annual evaluation system and processes review.• Reviewing POD data management and informing decision-making.• Managing POD programme budget and providing reports to the Strategy & Operations Lead. Systems and processes• Identifying processes and opportunities for continuous improvement in Learning management systems; • Managing the training management system and setting up new workflows and templates when required. • Managing the POD website using the content management system.• Working with colleagues to identify systems for course facilitation and reviewing to ensure that these systems are fit for purpose e.g. Hybrid facilitation, Zoom, Teams Live. • Learning and embedding new digital tools and VLE platforms, and supporting POD consultants on how to best use within online, hybrid or f2f programmes.Projects and Consultancy support• Managing enquiries and building relationships with departments and divisions requesting consultancy support. • Creating an inclusive internal project planning process• General project and change-related support for key roles such as the S&O lead.

  • Administration Team Leader

    • Jul 2019 - May 2022

  • Professional Development Administrator

    • Nov 2007 - Jun 2019

    Providing and organising comprehensive administrative support for the extended programmes currently offered by the Professional Development Group, such as Springboard, Heads of Department Induction, Developing Leadership and Management Practice and our Academic Leadership Development Programme. Establishing and maintaining appropriate systems to enable a consistently high level of administrative support for these programmes.

  • Finance and Research Officer

    • Oct 2016 - Dec 2016

    Supporting the finance and research activity of the Music Faculty, with a focus on finance support. Responsible for the day to day finances of the Faculty of Music, acting as first point of contact for all financial matters for the Faculty, and reporting to the Head of Administration and Finance. Keeping up to date with the University’s financial regulations, maintain administrative systems, gather financial data for reporting and budgeting, deal with petty cash, expenses, invoices (accounts payable and receivable), casual payroll. Supporting the Faculty’s research activities, including publications and conferences, and act as secretary for relevant committees, as well as being an active member of the Faculty’s administrative team.

• 

  University of Oxford

  • HRIS Training Administration Advisor

    • Jan 2012 - May 2012

    Co-ordinating and negotiating system requirements between the University's training providers and the HR Information System (HRIS) programme team to ensure that the development of the CoreHR prototype training administration module reflected the requirements of training providers, and their policies and procedures.

• 

  Blue Arrow

  • Branch Manager

    • 2006 - 2007

    Responsible for developing and maintaining the branch business to its potential and ensuring overall profitability by setting and achieving targets.Key responsibilities • Generate, co-ordinate and promote sales activities and identify area for growth• Assist and provide sales training• Using the company database to match and select candidates, generate reports and manage sales visits• Submitting proposals and presenting to clients reviewing their Preferred Supplier Agreements• Ensuring quality assurance & best practice policies were adhered to• Liaising with Human Resources regarding probation periods• Conducting probation and performance reviews• Office management – petty cash, stationary, expenses, holidays, sickness• Liaising with head office personnel regarding marketing, accounts, credit control & payroll• Developing the team, coaching and training in all areas• Managing the recruitment of consultants for my team• Agree, monitor and review individual key performance indicators and targets and conduct business reviews and performance development reviews.• Monitor and interpret branch profit and loss reports.

• 

  Brook Street

  • Branch Manager

    • Apr 2001 - Aug 2006

• 

  Bennett Staff Bureau

  • Branch Manager

    • 1997 - 1999