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I'm Libby Zazzera, currently residing in San Francisco, California. I hold a Master's degree in Social Work from California State University, Stanislaus, and a Bachelor's degree in Recreation, Parks, and Tourism from San Francisco State University. With over 7 years of experience in nonprofit and public health sectors, I specialize in event planning, community outreach, and volunteer management. My roles have included Public Health Specialist at UCSF, where I conducted client intake and coordinated COVID-19 training, and Direct Care Intern at Telecare Corporation, focusing on case management. I am fluent in English and possess strong skills in public speaking, marketing, and social media, which I leverage to enhance community engagement and fundraising efforts.

Experience

    • Behavioral Health Resident
      • Apr 2024 - Present
  • Telecare Corporation
    • Daly City, California, United States
    • Case Manager
      • Jan 2024 - Apr 2024
      • Daly City, California, United States
    • United States
    • Higher Education
    • 700 & Above Employee
    • Public Health Specialist
      • Jul 2021 - Jan 2024

    • Pandemic Response Specialist
      • Sep 2020 - Jul 2021

      Conducted client intake forms and connected high risk individuals with housing.Acted as Contact Tracer and initiated prompt phone calls with people exposed to COVID-19. Used health coaching, and motivational interviewing techniques to support individuals in making decisions pertaining to their health. Provided resources and redirected individuals to basic support services including shelter, food, and cleaning supplies. 133 calls completed from January-April 2021. Executed and coordinated COVID-19 Outbreak Management training for California local health staff.

  • Telecare Corporation
    • Daly City, California, United States
    • Social Work Intern
      • May 2023 - Aug 2023
      • Daly City, California, United States

      Provided case management to a case load of 5 members and their families to ensure proper delivery of services and to assist members with meeting their diverse needs. Provided linkages to resources e.g., housing, free meals, disability insurance and transportation. Prepared and entered documentati...

  • Presidio Trust
    • San Francisco Bay Area
    • Volunteer Engagement Specialist
      • Nov 2017 - May 2020
      • San Francisco Bay Area

      Supervised team of 90 volunteers and used strength-based approach to identify personal goals to help volunteers succeed. In 2018, 90% of volunteers in training successfully went on to become active volunteers. Communicated with program staff and educators and collaborated to support volunteer pro...

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Program Manager
      • Oct 2012 - Nov 2017

      Scheduled and communicated with 300 volunteer guides.Facilitated group meetings. Implemented new meeting agenda template in 2017.

    • Administrative Assistant
      • Jun 2010 - Sep 2012

      Managed office volunteers and interns making sure they are given projects and tasks that best match their abilities and skill levels. Established an internship program which yearly brings in 2-3 university students to assist in daily office tasks and responsibilities. In the program’s first year, City Guide interns gave over 800 hours in volunteer work. Managed donor and volunteer database. Collected and entered data for tours.

    • Student Intern
      • Jan 2010 - May 2010

      Answered phone calls from prospective walkers and from volunteer guides. Managed and responded to incoming emails on the main office account. Recorded and distributed meeting minutes for various volunteer committees. Responded to press inquiries to promote our brand. Organized and planned the set-up of the volunteer staff at various street fairs and festivals. Designed an in-office procedure manual.

Education

  • 2022 - 2024
    California State University, Stanislaus
  • 2005 - 2010
    San Francisco State University

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Nonprofit Organization Management”

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