Bio
Experience
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Worcester Polytechnic Institute
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Worcester, MA
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Director- Customer Outreach
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May 2013 - Jul 2019
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Worcester, MA
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Local Sales Manager
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Jan 2009 - May 2013
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Sales Trainer
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Dec 2007 - Dec 2008
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United States
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IT Services and IT Consulting
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700 & Above Employee
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AVP/General Sales Manager
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Aug 1997 - Jul 2007
Responsible for growing VIS products/services for print and on-line in markets worth $175 million (19,000 customers)Lead & develop 150 employees to achieve revenue commitments while ensuring highest level of customer and employee satisfaction.Coordinate collaboration and support of cross functional organizations (Marketing, Publishing, HR, Legal, Customer Care) to deliver sales objectives.
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Manager
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Nov 1996 - Aug 1997
Negotiated breakthrough labor agreements that created greater speed & flexibility within sales organization.Supported Sales Organization On HR matters (AAP, EEO, Recruitment, EAP, etc
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Associate Director of Marketing
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Oct 1993 - Nov 1996
Supervised & completed over 20 market plans, developed and implemented the first competitive intelligence database within NIRC, re-engineered product development process, and assisted in the development of initial data warehouse decision support system.
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Sales Mgr, Trainer, Advertising Account Sales Rep
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Apr 1979 - Sep 1993
Accountable for front line management: delivering domestic/ international sales training and small business training.Successfully sold voice/data systems & advertising solutions thru preparation, needs assessment, presenting/recommending, overcoming objections and closing business to business & business to consumer sales.
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Education
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University of Massachusetts
BA, Political Science and Government
Suggested Services
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